Nemer Chrysler Dodge Jeep RAM of Queensbury

I thought that Ron Pliscofsky was the worse Service Manager I have ever met. After assuring me at 8am Monday morning that my car was the top priority in the shop because it had already been back 3 times in the last 3 weeks for the same issue, my car was parked outside for two full days with no work being done on it. When I told Ron that it was wrong to push my repair to the back of the line, his response was, "you have a loaner car, don't you". I found that to be totally unacceptable. I don't want to drive around in a loaner car for weeks, I want my car fixed. Ron then said, "you didn't buy this car from us, so if you don't like it, come get your car and take it. It is clear that warranty work goes to the back of the line at Nemer. Once you buy the car and they get your money, you go to the back of the line. I have recently moved to the Saratoga area and was looking for a good repair shop for my car and the 3 other cars in my family. It will clearly not be Nemer, and I will make sure that everyone I know, and meet is aware of the way I was treated. I will do my best to guarantee they don't buy a car from Nemer or get their cars repaired there.

horrible sales service. inflated msrp price by $10000. yet they advertise sticker price and claim it is a supply and demand , shame on your price gouging during an economic crisis

Tried to sell me an unneeded brake replacement for 1500. Went elsewhere to find car just needed brake fluid. Called to complain to Jeep and Nemer and did not even get a call back.