Royal Chrysler Dodge Jeep RAM

Picked up my ... I mean, my wife’s ... new Ram 1500 Quad Cab, and we couldn’t be happier, thanks to TONY ROSS, who made the entire experience a pleasure, from my initial telephone contact, through price negotiation, to our ... her ... driving the truck home. TONY is intelligent and personable, and a real gentleman. Obviously aware that people are spending a lot of money with him, he is patient and respectful answering customers’ questions and removing their concerns about every aspect of a transaction, from vehicle selection to pricing, to financing to leasing vs. buying, new vs. used ... . And with TONY, the relationship doesn’t end when you drive off the lot. He has contacted us to ask if we have any questions about my wife’s first truck (and the first one I have had in 25 years). I have called him with questions about possible modifications such as winter tires, bed covers, steps, and he has always been helpful. I consider TONY more than a salesman, more of a mentor and friend. Thanks again, TONY. SO SORRY I TOOK SO LONG TO WRITE THIS, BUT I WANTED TO GET IT RIGHT! And you know I’ll be looking for you for my next vehicle.

have tried to contact dealer through email, didn't respond for a week. I was really interested in one of their cars so a month later, it was still there so I tried to call. I do not want to be hassled with many phone calls from any dealer so when they ask my phone number, I do not give it to them. ( I have received 5 phone calls from different dealer in one day, so I refuse to give my number now) When this dealership asked my name and number, just in case we get disconnected, I told him if we did, I would call him back. "CLICK" ....... he hung up on me. I tried to call back and it went to voice mail. I refuse to do business with a dealer who uses these tactics

Just bought my fifth vehicle from Royal Dodge and Royal Ford. Once again had a outstanding experience. I will always come back to Royal, friendly honest people!