Royal Chrysler Dodge Jeep RAM in Owego including address, phone, dealer reviews, directions, a map, inventory and more

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3961 Waverly Rd
Owego, NY 13827

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 5:00pm
Tue 8:30am – 5:00pm
Wed 8:30am – 5:00pm
Thu 8:30am – 5:00pm
Fri 8:30am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Royal Chrysler Dodge Jeep RAM

Overall Rating:

3.9 (out of 5)

73% recommend this dealer

45 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Thank You TONY ROSS!

Reviewed by Bryan from South Kortright, NYSeptember 21, 2020

Picked up my ... I mean, my wife’s ... new Ram 1500 Quad Cab, and we couldn’t be happier, thanks to TONY ROSS, who made the entire experience a pleasure, from my initial telephone contact, through price negotiation, to our ... her ... driving the truck home. TONY is intelligent and personable, and a real gentleman. Obviously aware that people are spending a lot of money with him, he is patient and respectful answering customers’ questions and removing their concerns about every aspect of a transaction, from vehicle selection to pricing, to financing to leasing vs. buying, new vs. used ... . And with TONY, the relationship doesn’t end when you drive off the lot. He has contacted us to ask if we have any questions about my wife’s first truck (and the first one I have had in 25 years). I have called him with questions about possible modifications such as winter tires, bed covers, steps, and he has always been helpful. I consider TONY more than a salesman, more of a mentor and friend. Thanks again, TONY. SO SORRY I TOOK SO LONG TO WRITE THIS, BUT I WANTED TO GET IT RIGHT! And you know I’ll be looking for you for my next vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

lee Blaine

Reviewed by car buyer from Prattsville, NYAugust 14, 2017

have tried to contact dealer through email, didn't respond for a week. I was really interested in one of their cars so a month later, it was still there so I tried to call. I do not want to be hassled with many phone calls from any dealer so when they ask my phone number, I do not give it to them. ( I have received 5 phone calls from different dealer in one day, so I refuse to give my number now) When this dealership asked my name and number, just in case we get disconnected, I told him if we did, I would call him back. "CLICK" ....... he hung up on me. I tried to call back and it went to voice mail. I refuse to do business with a dealer who uses these tactics

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Customer for life!!!

Reviewed by Robert Levesque from Owego, NYMay 23, 2017

Just bought my fifth vehicle from Royal Dodge and Royal Ford. Once again had a outstanding experience. I will always come back to Royal, friendly honest people!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Royal Chrysler Dodge Jeep RAM

Royal Automotive is a family-owned business serving our community for over 50 years. We pride ourselves on building life-long relationships with our valued customers. At Royal Automotive "You're only a smile and a handshake away from a great deal!"

If you need a new vehicle a like-new pre-owned vehicle service parts or accessories - we have it all.

Royal Automotive's Customer One Mission Statement: To provide our customers with a shopping buying service and ownership experience that consistently satisfies each individual's needs and exceeds their expectations in a comfortable supportive environment.

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