West Herr Chrysler Dodge Ram in Orchard Park including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3551 Southwestern Blvd
Orchard Park, NY 14127

Get Directions

Sales: 716-941-7683

Used Cars: 716-941-7692

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of West Herr Chrysler Dodge Ram

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

221 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great dealership

Reviewed by Jwforestry from Cattaraugus nyJuly 02, 2022

Moe was very responsive and professional, very easy to deal with. I will definitely deal with him in the future for a vehicle purchase. Keep up the great work.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Past buying experience dealing with sales and service was

Reviewed by Dodgeram103065July 02, 2022

Past buying experience dealing with sales and service was excellent and friendly people around whole dealership

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Would use their service department again

Reviewed by Bob J from Lancaster, NYJuly 02, 2022

Service rep Allison was exceptional, courteous, and pleasant to work with. Work was done as promised. Courtesy car provided rides to and from home as promised.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 4

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

About West Herr Chrysler Dodge Ram

Our Vision Statement:

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top