Paul Brown Chrysler Dodge Jeep RAM Kia in Olean including address, phone, dealer reviews, directions, a map, inventory and more

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1145 E State St
Olean, NY 14760

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Sales: 716-584-3089

Used Cars: 716-376-0594

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Paul Brown Chrysler Dodge Jeep RAM Kia

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

138 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had an excellent experience purchasing our 2022 Jeep

Reviewed by jjriesdorphJune 04, 2022

We had an excellent experience purchasing our 2022 Jeep Renegade Latitude! Jeremy was very knowledgeable and very patient with us as he showed us the ins and outs of the Jeep! They even stayed open for us past the closing time so I could get there after work! We love our new car, thank you!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were very happy with our time getting ti know all

Reviewed by jjriesdorphJune 04, 2022

We were very happy with our time getting ti know all about our new Jeep. Jeremy took time to go over all the options and connect us with them.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience of my life

Reviewed by Deb from CorningMarch 02, 2022

Everything started out okay until it came time to start the paperwork and when they found out we were financing through our bank the attitudes changed, they obviously didn’t want us to buy the vehicle all the sudden by discouraging us with a car fax report and also telling us they have to hold our banks check for 10 days and in that 10 days they could sell the vehicle if someone came along and wanted it. They also didn’t take to get some minors repairs done until way late and we kept getting the run around. My husband and I felt like second class citizens all because we wanted to use our bank which I was already pre approved for. The stress and tears they brought on was tremendous and I’ve never been treated so badly in my 62 years. I could go on about the treatment we received but keeping this short.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Paul Brown Chrysler Dodge Jeep RAM Kia

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