Joe Cecconi's Chrysler Complex in Niagara Falls including address, phone, dealer reviews, directions, a map, inventory and more

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2380 Military Rd
Niagara Falls, NY 14304

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Sales: 716-402-5563

Used Cars: 716-205-3763

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Joe Cecconi's Chrysler Complex

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

669 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Go elsewhere

Reviewed by Jerry from Fulton, NYJune 29, 2022

If you are interested in purchasing a vehicle I highly advise that you just go to the dealership and try and make a deal. I attempted to come close enough to make the 2.5 hour drive out to possibly purchase a vehicle and they have absolutely zero interest in dealing with you over text, phone or email. They will make the process seem simple, in which getting the process started is easy, but once you actually attempt to try and counter offer their pathetically low trade in offers they will all of a sudden no longer respond. All in all I would likely just look elsewhere. Not a professional customer service experience as in over two days time I received 2 responses. I do understand being busy especially with the crazy car market, but it does not make up for the poor customer care.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

3.0 (out of 5)

My Dad got a 1320 scatpack a few months ago that didnt

Reviewed by DpJune 08, 2022

My Dad got a 1320 scatpack a few months ago that didnt pass inspection, and said they would replace them and its june, and they are still giving him the run around. I was going to buy a car from there but think I'm going to look at another dealer.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service 4

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good Car Dealer

Reviewed by WR Zacher from Buffalo, NYMay 14, 2022

Great Family Dealership. Customer care is outstanding. Buy with confidence. Salesman took his time to review our vehicle with us and answered all of our questions.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Joe Cecconi's Chrysler Complex

Whether you are from Buffalo Niagara Falls Cheektowaga Amherst Tonawanda or Niagara Falls we hope you will give us a chance to show how Joe Cecconi's Chrysler Complex is the best Chrysler Dodge Jeep Ram dealer serving all of Buffalo

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