Chrysler Dodge Jeep Ram FIAT Manhattan in New York including address, phone, dealer reviews, directions, a map, inventory and more

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678 11th Ave
New York, NY 10019

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Sales: 877-229-9065

Used Cars: 866-396-9812

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Chrysler Dodge Jeep Ram FIAT Manhattan

Overall Rating:

3.3 (out of 5)

58% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Hello, This is our first car and after reading horror...

Reviewed by Our first carOctober 30, 2021

Hello, This is our first car and after reading horror stories about other dealerships we have been nervous), ... but let me tell you, our sales rep was Neil Iton, (the whole team in general is very attentive and friendly), he took his time and explained everything (and we had a lot of questions) in detail, no hustle or pressuring you in for anything. He is very knowledgeable and professional. After the paperwork was done we went to the car sitting inside and he explained all the features the car had to offer to me and my wife, (she was very happy about that), you can tell that this man loves his job and what he is doing. Anytime I would buy or lease another vehicle at this location from Neil. When you have any kind of questions, just give him a call, that's how it starts ro build trust, you will be not disappointed, believe me.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for choosing Chrysler Dodge Jeep Ram FIAT Manhattan and trusting us with your first vehicle purchase. We're glad to have earned your trust, and we look forward to continually providing comfortable experiences in the future. Take care and congratulations on the first car!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The contact with the customer service was very good. I...

Reviewed by mankarantonOctober 07, 2021

The contact with the customer service was very good. I have received all needed informations.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks so much for the warm recommendation of the team here at [Chrysler Dodge Jeep Ram FIAT Manhattan. We always strive to provide great service to every guest, and are pleased to learn that you enjoyed your experience here!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The worse experience, I drove from out of state to see a...

Reviewed by Laron201September 22, 2021

The worse experience, I drove from out of state to see a vehicle that had been sold , and received a confirmation call a hour before and they say the vehicle received a deposit the night before. The General manager was rude and showed no customer service..

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, Thank you for bringing this to my attention and sharing this feedback about your sales experience. Chrysler Dodge Jeep Ram FIAT Manhattan always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below? Best, Isaac Ashwal General Manager isaacashwal@jlrmanhattan.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Chrysler Dodge Jeep Ram FIAT Manhattan

The team at Chrysler Dodge Jeep Ram FIAT Manhattan would like to welcome you to our dealership in Manhattan where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Chrysler Dodge Jeep Ram FIAT vehicles or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on our professional finance team will help you get settled with a competitive financing or lease plan.

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