6200 S Transit Rd
Lockport, NY 14094

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Sales: 716-625-9191

Used Cars: 716-625-9191

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 4:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of West Herr Chrysler Dodge Jeep Ram of Lockport

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

247 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

There is a reason way I just bought my 3rd Jeep from this

Reviewed by KamJanuary 11, 2026

There is a reason way I just bought my 3rd Jeep from this dealership.. excellent customer service and outstanding communication. When you’re dealing with the salesman through the “closer” you get treated like family.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Lionel and Lucas were awesome and their helpful, friendly

Reviewed by lvnst42January 07, 2026

Lionel and Lucas were awesome and their helpful, friendly nature made the whole experience very enjoyable. They are both to be commended for making me feel comfortable on a nasty day. Happy New Year gentlemen.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great buying experience once again , Ryan and the sales

Reviewed by David Tubinis from Lewiston NY January 01, 2026

Great buying experience once again , Ryan and the sales team met every expectation and then some !

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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