6200 S Transit Rd
Lockport, NY 14094

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Sales: 716-625-9191

Used Cars: 716-625-9191

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 4:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of West Herr Chrysler Dodge Jeep Ram of Lockport

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

240 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They were fast and through.

Reviewed by Mycyn1001October 25, 2025

They were fast and through. No complaints. I would recommend them to friends and family.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The Salesman Ryan was Great,very knowledgeable!

Reviewed by jes12822018September 26, 2025

The Salesman Ryan was Great,very knowledgeable! The financial guy Hasan had all the answers to All our questions & had Great Humor! We are Happy we Choose West Herr for Our New Jeep! We Will be Telling Our Friends About the Great Service we Got!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very knowledgeable staff , very attentive to my needs for

Reviewed by Bpeyatt68September 14, 2025

Very knowledgeable staff , very attentive to my needs for my vehicle and my time. Very easy to work with.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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