Towne Chrysler Dodge Jeep Ram in Hamburg including address, phone, dealer reviews, directions, a map, inventory and more

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5130 Camp Rd
Hamburg, NY 14075

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Sales: 716-312-1690

Used Cars: 716-312-1667

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Towne Chrysler Dodge Jeep Ram

Overall Rating:

3.4 (out of 5)

60% recommend this dealer

10 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

The sales associate Mr Kantor was extremely helpful...

Reviewed by 13hogheavenJanuary 21, 2021

The sales associate Mr Kantor was extremely helpful supplying pictures and Carfax information, he was able to answer all the questions I asked. I am in the process of purchasing the car.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Too slow to respond

Reviewed by Julie from Cheektowaga, NYJuly 27, 2020

This dealership took over a week to respond to me on an online inquiry, only to tell me the car I was inquiring about sold. During that weeks time, I visited 3 other dealerships who responded to me and purchased a vehicle. They lost out on a possible sale due to their delayed response time.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.8 (out of 5)

Lease

Reviewed by Mike from Cheektowaga NYFebruary 17, 2019

Towne is a wonderful place to shop for a vehicle and I leased two Jeep’s from them. I am now kind of sad my salesman Greg did not reach out to me and try to keep me as a customer when I told him about a lower price quote from another dealership while shopping for a new Jeep. I waited a week and he never contacted me to see if he could work out some kind of deal with me as a current customer. His only response was he can’t match that other quote without even trying to rework the numbers And I never heard back from him.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 3

Quality of Repair 4

Maximum rating = 5

About Towne Chrysler Dodge Jeep Ram

Towne Chrysler Dodge Jeep Ram - New and Used Car Dealership in Hamburg NY

We have a complete lineup of new and used cars for the Buffalo Hamburg Orchard Park and West Seneca area. Our customer care continues long after you buy or lease a Chrysler Dodge Jeep and RAM - thanks to our dedicated car service and auto repair team. Towne makes the process of securing your next Chrysler Dodge Jeep or RAM easy. Stop in and see what makes us different!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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