2989 Transit Rd
Elma, NY 14059

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Sales: 888-272-1546

Used Cars: 888-272-1546

Hours Toggle

Sales Department

Sun 11:00am – 3:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 8:00pm
Sat 7:30am – 5:00pm

Reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca

Overall Rating:

4.4 (out of 5)

91% recommend this dealer

786 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My experience was great!

Reviewed by David Seward from Orchard Park, NYDecember 18, 2025

My experience was great! Corey was able to make the process quick and found exactly what I was looking for! The entire process from start to finish was great!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi David, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

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Maximum rating = 5

1.0 (out of 5)

Not a happy customer!

Reviewed by Jermaine Mason from Buffalo,NYDecember 18, 2025

Not a happy customer! Brought my truck in because check engine light was on. They had my truck for 2 days a week later check engine light is back on! I paid a deductible just for the problem to continue.The temperature is below freezing and I can not even use my remote start ?

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Jamie was pleasant.

Reviewed by Vicki Zigrossi from East Aurora, NYDecember 12, 2025

Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, thank you; we appreciate your feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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Maximum rating = 5

About Transitowne Dodge Chrysler Jeep RAM of West Seneca

The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving Western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Trust is important in our business. Let us earn your business.

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