Croton Auto Park

After having to push to get service, I had to sit and listen to the salesman make sexist and pejorative comments about me, a woman customer. I asked to speak to the owner and nothing. The comments stopped only when I warned then that I would start recording.

Worst Jeep dealer ever, in my opinion. I had called this dealer to make an appointment to go see a 2019 Jeep Grand Trailhawk 5.7 that was available. The day of the appointment (4/21/21) Gabrielle contacted me 2 hours before the appt. asking me if I was still coming to see the vehicle and off course I was. When I got to the dealer a very nice gentleman (Bill Barthelmed) tells me he had some bad news and that unfortunately the vehicle was sold but no one at the dealer knew about it. The lady “Gabrielle” could at least call me and tell me not to take the hour away drive but they had to wait for me to get the to tell me. I spoke to the owner Lou Giordano outside and stated to contact Vinny the general manager, don’t know what the outcome will be.

I will never do business with this place, and I would Not recommend anyone else do business with them. What a waste of time. I was quoted and signed a contract for a certain price. They then called me the next day saying they will not validate the price. Thankfully I disputed the $500 deposit they charged me. What a waste. Horrible Management and Inexperienced Sales team. I was trying to give them business but clearly they don’t know how to handle their customers. I’ve never had an experience like this at any other dealership. Stay away from this dealership!!