Croton Auto Park

Horrible. Run around. Took more then a full week to just get an appointment. They did not even look at it the day of the appointment. Second day charge me for fuel filters that from the picture attached looks as though was never changed. Charged me for a diagnosis that is covered under warranty. Made me do all of the homework about the warranty. complained to me that she spent time making phone calls when I gave her all the information for the warranty including a claim number. Told me the part would take a few weeks to get but truck is safe to drive not to worry just come and get the truck. The next day not even 24 hours later truck driven less then 50 miles here I am stuck on the side of the road (Route 9 no less) took 3 hours to get towed. Vehicle clearly states from pictures that filters were not changed. The truck clearly was not safe to drive as it lost all power on a major highway. What a disgusting excuse for a business On top of it all she wanted to charge me over 300 for WARRANTY service when I have a $100 dollar deductible. Pitiful. I will surely be disputing their 657 dollar bill Don’t go there save yourself a headache Horrible

5 stars. I have purchased a few vehicles over time from Carl and I wont ever purchase from anyone else. Carl is so unbelievably helpful, honest, and trustworthy. He has looked out for my best interest every time. Highly recommend visiting Croton Auto Park - the best deals and everyone is so lovely to work with.

I asked them for a price on the vehicle 4 times and they never responded only dealer that has never quoted a price like to know what price was before I wasted time looking