Transitowne Dodge Chrysler Jeep RAM of Williamsville in Buffalo including address, phone, dealer reviews, directions, a map, inventory and more

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7408 Transit Rd
Buffalo, NY 14221

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Sales: 716-616-3623

Used Cars: 716-616-3576

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Transitowne Dodge Chrysler Jeep RAM of Williamsville

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

1124 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have been coming here for years. I always have good...

Reviewed by BeccaNovember 30, 2021

I have been coming here for years. I always have good service for a reasonable price.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Told me it was a VIP experience,There was nothing VIP...

Reviewed by Kbabsjr468October 01, 2021

Told me it was a VIP experience,There was nothing VIP about it . I looked at the vehicle and left.As soon they found put I didn't want a ridiculous payment and I wasn't putting thousands of dollars down all contact stopped

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (716) 634-8000 to discuss this further.

Overall Experience 3

Customer Service 2

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I drove all the way there from Blasdell to get my oil...

Reviewed by rbbns_thmsJuly 28, 2021

I drove all the way there from Blasdell to get my oil changed and an inspection. Get there by 430 and I’m told they can’t get it done by end of day! Fast track ?? Just to call for an appointment and couldn’t get one until August 10th. I have a brand new car and I usually get an inspection right along with the oil change. There’s nothing to inspect, 11000 miles on my Jeep. I’m absolutely done buying cars from this place. The customer service is horrible. And Fast Track is worthless!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Transitowne Dodge Chrysler Jeep RAM of Williamsville

The Transitowne Automotive group is a strong believer that the words success customer and community are tied closely together. Proudly serving western New York for over 47 years we've built our business on the foundation of honest courteous and long standing business practices that are customer and community focused. As a community conscious business we're long-time supporters of Big Brothers-Big Sisters Mercy Flight and more. As a customer focused business Transitowne customers enjoy the Transitowne Advantage which includes our FREE Oil Change program and much more. Trust is important in our business. Let us earn your business.

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