Fox Chrysler Dodge Jeep RAM in Auburn including address, phone, dealer reviews, directions, a map, inventory and more

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346 Grant Ave
Auburn, NY 13021

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Sales: 888-358-6206

Used Cars: 888-354-7028

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Fox Chrysler Dodge Jeep RAM

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

549 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor managers and service Dept

Reviewed by Larrisha Philpot from Syracuse, NyNovember 18, 2021

I do not recommend this dealership to buy a vehicle from this dealership. Rude and nasty service. I had my truck less than 2 months and they refused to fix a minor problem, said it didn’t fall under “the lemon law”

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us, Larrisha. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Fox Chrysler Dodge Jeep RAM Team

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great service

Reviewed by Christina from Auburn NYMarch 30, 2021

Great service as always from Fox. Thinking of buying my next car from there. Will definitely recommend service to others.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We cannot thank you enough for your wonderful review of Fox Chrysler Dodge Jeep (NY) and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Fox Chrysler Dodge Jeep RAM Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

5000 mile oil change

Reviewed by John from Auburn nyFebruary 19, 2021

In and out quick, staff was very knowledgeable and friendly. Waiting room was clean and safe, social distance was no problem.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Fox Chrysler Dodge Jeep RAM Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Fox Chrysler Dodge Jeep RAM

When it comes to selection and service after the sale The Fox Dealerships have been the premier destination for new and used car buyers for over 35 years. Serving the Auburn Syracuse Rochester Binghamton Buffalo Albany Baldwinsville Clay and Phoenix area the Fox Dealerships proudly represent the hottest brands available! Among the brands we offer include Chrysler Dodge Jeep Honda Toyota Subaru and Chevrolet. Thanks to our wide range of makes and models we're sure you'll find your next car at the Fox Dealerships.

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