Armory Chrysler Dodge Jeep Ram FIAT in Albany including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

960 Central Ave
Albany, NY 12205

Get Directions
Visit Dealer Website

Sales: 518-641-1221

Used Cars: 518-641-1575

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:30pm

Reviews of Armory Chrysler Dodge Jeep Ram FIAT

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

776 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst communication I have ever seen from a service...

Reviewed by PhilOctober 09, 2021

Worst communication I have ever seen from a service department. Take your Jeep elsewhere for maintenence, and don't buy one from these amateurs.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst service experience as I bought a Brand New Grand...

Reviewed by PissedOffCustomerAugust 27, 2021

Worst service experience as I bought a Brand New Grand Cherokee 2020 in Sep 2020, which had no trouble as I was their golden goose right..! But when I go for a service for a grinding sound in one of my left front tire.., they had me book 3 appointments in 2 months and said it was alignment($215). I took it later to Goldstein and saw to my surprise that next week my wheel alignment was off again, even though I didn’t put 20 miles on my vehicle. Goldstein said my tires were bad and billed me for 2 new tires- ($503). After 2 weeks, I still felt that it wasn’t the tires issue and came back again to listen it was front bearings issue.(Still awaiting my car to be fixed as on 8.27.2021) As a whole…- Service centers for JEEP BRAND(FCA) are horrible people and they’re don’t know nothing about the vehicle servicing. A complete UTTER SHAME on JEEP dealers in Capital Region NY, other than for purchases. I suggest these dealers not to SELL any cars no more and FRAUD customers for money. Go for lighter vehicle brands as they’ll not cause problems and waste your time & energy for 3-4 months.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

4.8 (out of 5)

Marlin Hardy is one of the outstanding service department...

Reviewed by Eng101112July 26, 2021

Marlin Hardy is one of the outstanding service department employees that I have delt with in the past 20 years. He is helpful, accommodating and does everything to make the experience excellent. Resentful I had a service issue with my Jeep Cherokee and in no way do I want that neagative survey I filled out to reflect on Marlin Hardy. He was NOT the mechanic trying to fix the car. He just relayed the message to me. Thank you for your consideration. Louis Gilboord

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Armory Chrysler Dodge Jeep Ram FIAT

THANK YOU CAPITAL REGION FOR MAKING ARMORY THE #1 VOLUME CHRYSLER DODGE JEEP RAM FIAT AND CERTIFIED PRE-OWNED DEALER FOR SEVEN CONSECUTIVE YEARS!!! *BASED ON 2019 2018 2017 2016 2015 2014 AND 2013 RETAIL SALES

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top