Tate Branch Dodge Chrysler Jeep-Artesia in Artesia including address, phone, dealer reviews, directions, a map, inventory and more

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919 S 1st St
Artesia, NM 88210

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Sales: 575-208-3208

Used Cars: 575-291-3819

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Tate Branch Dodge Chrysler Jeep-Artesia

Overall Rating:

3.9 (out of 5)

67% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

Very bad experience, the worse that could’ve happened....

Reviewed by Francisco July 23, 2021

Very bad experience, the worse that could’ve happened. Had to wait from July 9th until July 23rd to get my car because it needed parts and was told until after signing and leaving a down payment then was notified that the key was lost and on top of that had bad customer service, would give attitude just for asking for updates on the car.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

I had written an exceptional review because I was so...

Reviewed by ChanleyjeneJune 14, 2021

I had written an exceptional review because I was so happy with the great customer service I had purchasing my vehicle. However, I felt like an update needed to happen because I am so disappointed. I thought that the great customer service would extend beyond the purchase but it did not. My A/C went out 60 days after my purchase. I have contacted 3 different people for over a week now trying to see if it’s covered or not and no one will get back to me! I either get the run around (everyone has to talk to someone else) or they just flat out ignore me! I can live without an A/C but when my 20 month old daughter is dripping sweat in her car seat, it’s a different story. I purchased the vehicle used and it wouldn’t upset me if it was not covered, just the fact I spent an extra week trying to find out if it was or not and the people here flat out ignoring me.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Exceptional Customer Service!!

Reviewed by Cjp1954 from El PasoMarch 17, 2021

Best experience I’ve had purchasing a vehicle so far! Customer service is excellent! They will work for you, not against you by trying to increase their profit margins like so many other dealerships these days. Rare find!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Tate Branch Dodge Chrysler Jeep-Artesia

At Tate Branch Auto Group to be loyal and committed to our customers is our number one priority. We know you have a long list of choices when it comes to purchasing or servicing your vehicle so we work hard to ensure that working with us is professional timely and straightforward. Our "shop now buy now" philosophy means that we won't hold you to any old ways of doing business. We're here to meet your needs so if you want to handle most your shopping online or if you want to come straight to the store we're here to help you do that! We also offer a lifetime powertrain warranty to all our customers with qualifying new and used vehicles!

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