Larry H. Miller Casa Chrysler Jeep

Run away!! The service department is incompetent and are thiefs. They genuinely have no idea what they're doing, you'd be better off having a random person from off the streets work on your vehicle. They kept my husband's jeep for over a year because they didn't know how to build an engine and kept messing that up. On top of that, they stole from his vehicle and left his Jeep a mess, his trunk was full of stuff that belongEd to other people and there's a sticky goo that they left all over the trunk. They also broke his lock button and didn't even bother to repair it. Management is just as incompetent and clueless.

I took my 2017 Renegade in on April 15 for a check engine light. They determined I needed an engine, which was under a lifetime warranty by Chrysler. After months Chrysler cancelled my warranty, delays were caused by Miller Jeep not responding to requests from Chrysler for information. I picked the vehicle (in pieces) up on September 2 and took it to my mechanic. Miller Jeep would not give me a price to do the work. When it arrived, several parts were missing, including the battery, A/C compressor, and entire exhaust system. over the time there, I was told outright lies about status, including that parts were ordered and on back order. I would caution anyone from using this company.

I took my 2017 Renegade in on April 15 for a check engine light. They determined I needed an engine, which was under a lifetime warranty by Chrysler. After months Chrysler cancelled my warranty, delays were caused by Miller Jeep not responding to requests from Chrysler for information. I picked the vehicle (in pieces) up on September 2 and took it to my mechanic. Miller Jeep would not give me a price to do the work. When it arrived, several parts were missing, including the battery, A/C compressor, and entire exhaust system. over the time there, I was told outright lies about status, including that parts were ordered and on back order. I would caution anyone from using this company.