avoid unless you want to be scammed
Reviewed by HannahG
in Gainesville
October 15, 2019
I would give this place 0 stars if I could. Bottom line: DO NOT BUY A CAR FROM THESE PEOPLE WHATEVER YOU DO.
I hope sharing my experience saves you the absolute nightmare that has evolved since buying a car from these people.
First, they sold me a car with an invalid VIN number without telling me. I have had extreme difficulty registering my car, getting it properly insured, and it is unclear if I will ever be able to resell my car. In the State of Florida, the DMV flat out denied authorizing a registration.
When I called, the manager, John, was incredibly rude and dismissive, and all he could do was tell me over and over again to go the State Patrol and get an official inspection, even after I explained to him multiple times that I had done this, that they were the ones who informed me of the VIN issue in the first place. A xxxxxx could have provided better customer service. The fact that someone so abrasive towards a customer who paid them $16k is the MANAGER says a lot about the place.
Because John has refused to help me solve this problem, I am now currently looking into what legal recourse I have as they sold me a car which I cannot use or insure, and they refuse to have civil discussion with me about what to do or how to proceed. BTW: Lemon Laws cover selling a car that is unusable, which this case could very well prove to fall under. Hoping this place goes down in burning legal flames.
Even more sketchy, they intially issued me a faulty title. I actually had to send it back and have them make me a new one because the DMV said it was not valid. Oh, but that was only after calling John every day for a week simply to get an address to send the title back to, and again, after he was incredibly rude to me for something that was the fault of his own dealership. How are you running a car dealership if you don't know how to issue titles?
Finally, when I was sold the car, it came without a spare tire, and just one set of broken keys. I said this was weird, and the salesman promised he would send me a patch kit as well as a part for the broken keys. After multiple follow-up calls, still nothing.
Starting to get the impression, like many other reviewers have suggested, that this place is a total con. Avoid at all costs. Just hoping at this point getting legal involvement will finally convince these criminals to stop conning their customers.
Car inspection issues
Reviewed by Pennsylvania
in Pennsylvania
October 12, 2019
Grear customer service; had to wait a little bit it but it was worth it; They are always happy and great sense of humor! I will greatly recommend them to everyone
amazing
Reviewed by john
in jersey city,nj
March 02, 2014
I unconditionally recommend Manuel Frias it was a pleasure to work with, a professional who knows his products, and an excellent judge of which car will make the buyer comfortable and happy. I've never had such a good service and I'm glad I chosen Hudson CJD instead of any generic car dealer. I was looking for a new car and I was treated as if I was a prestigious client. Manuel in particular was very patient and super professional, he is amazing. He immediately understood my financial situation was not the best at the moment and did everything he could to help me out and created a plan for me. At the end we eventually became friends. I don't write many reviews, but this time he totally deserved it. I wish every employee there was like him. I hope to see him as a manager the next time I go back to trade my car in. I sincerely petition the General Manager of this dealership to consider him. Wow, thanks.....
