100 Sylvan Ave
Englewood Cliffs, NJ 07632

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Sales: 201-508-0662

Used Cars: 877-885-7817

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat Closed

Reviews of Chrysler Dodge Jeep of Englewood Cliffs

Overall Rating:

3.4 (out of 5)

54% recommend this dealer

142 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service department is horrendous and dishonest.

Reviewed by Janettjara75January 27, 2026

Service department is horrendous and dishonest. They don’t care about the customer and will leave yo waiting for your car without any updates. I dropped off my 2024 Jeep Compass due to a battery issue (2nd if not third incident) They “fixed” but the following day it had the same Issue. Then they made the car stay for almost a week and never called me. I had to go on my own to see wha was going on with my car. My car had stayed in their lot untouched smh. They claimed it was a part they had ordered and still hasn’t arrived. But they couldn’t tell me that over phone instead I had to go to them. Now we re going to the second week and the dealership still has not reached out to me for the “part” they ordered. Horrible customer service.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The repair department is unreliable and dishonest.

Reviewed by Nighmare in Englewood CliffAugust 12, 2025

The repair department is unreliable and dishonest. They treat customers with disrespect. The repair department manager is rude and nasty. They lack the ability to properly and respectful communicate with clients. They return my Jeep dirty, no oil and missing part laying in rear of my jeep. It took over a month for what should have been a 2 day repair. They did not offer loaner vehicle on a referral to purchase your own rental car. Read the reviews from actual clients before taking your vehicle for repair. Ask for all paperwork upfront and they will tell you they can’t give it to you. WARNING SIGN!!! Corporate had to assist in getting my Jeep repaired and particle rental reimbursement.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very easy to deal with .

Reviewed by Tankmurtha65May 21, 2025

Very easy to deal with . Darius the sales person did a great job . They gave me a very good price on my Ram Rebel 1500

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chrysler Dodge Jeep of Englewood Cliffs

As a leading Chrysler, Dodge, Jeep, Ram and Wagoneer dealer near Ridgefield Park, Chrysler Dodge Jeep Ram of Englewood Cliffs also has a wide variety of pre-owned cars, trucks, and SUVs for you to choose from. Each of our pre-owned vehicles has undergone a rigorous inspection to ensure the highest quality used cars, trucks, and SUVs in New Jersey. Stop by Chrysler Dodge Jeep Ram of Englewood Cliffs or search our online inventory to find the used car, truck, or SUV that is right for you. We have used cars, trucks, and SUVs for every need and budget, along with expert staff who will work to get you in the vehicle you want for an affordable price.

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