175 Rte 10
East Hanover, NJ 07936

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Sales: 973-884-2100

Used Cars: 973-884-2100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Nielsen Dodge Chrysler Jeep Ram

Overall Rating:

4.6 (out of 5)

95% recommend this dealer

2363 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tony helped me purchase my first new car and I cannot

Reviewed by gabrielsalzmanDecember 01, 2025

Tony helped me purchase my first new car and I cannot recommend him enough! He really cares about his clients and continued to check in with me about the car after I purchased it, to make sure that it was all to my liking and if anything else was needed. If you are looking for a new car and Tony is the one helping you out, you are in the best hands with someone that truly wants to help you make the absolute best purchase for whatever your budget is!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The Service Writers are pleasant and competent.

Reviewed by jershmustNovember 12, 2025

The Service Writers are pleasant and competent. They always treat me and my car very well.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Dropped my Jeep at E Hanover service dept on Saturday

Reviewed by Buzz Palk from Whippany NJApril 24, 2025

Dropped my Jeep at E Hanover service dept on Saturday 4/11 pm. No work could be done until Monday.lts now April 24 and it hasn’t been fixed .I was told no loaner vehicles were available. I need my Jeep, I,m 88 years old and in poor health. Apparently it needs ahead gasket and a front stabilizer. I was told I have to wait because it didn’t,t have an appointment. I also feel I,m being punished because it wasn’t,t purchased at Nielsen. This Jeep is under full factory warranty and they are in no hurry to do the repairs. I might be an old senior citizen,but I know when I,m being taken advantage of. I am not finding fault with my Jeep,l love this vehicle and want it back. I guarantee it will never see e Hanover Nielsen Jeep again. I don,t know if my complaining will help or hurt me but I don,t know what else to do.I filed a case complaint with Jeep yesterday,no response yet.l can,t rate all of the service guestions as I don,t have my Jeep back yet

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Nielsen Dodge Chrysler Jeep Ram

Our slogan is "Save today.. The Nielsen Way". We personally believe that when you experience the whole research shopping and car buying experience Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value. As a Chrysler Five Star dealer we enjoy making car buying as pleasant and enjoyable as it can possibly be. Be sure to ask about our monthly promotions giveaways & celebrity visitors.

When you drive away with your new or used car you will receive your first oil change free and two loaner car coupons as our gift. Also with our Nielsen Advantage Rewards Program your vehicle comes with a Lifetime Engine Guarantee!

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