Kia, Dodge and Jeep
New Car Dealership in Manchester, NH
Overall Rating
4.3/5
Read dealer reviews
Bonneville & Son is a family-owned business that has been serving New Englanders for more than half a century.
In 2005 Bonneville's was awarded Elite Five Star Status a designation that signifies excellence beyond Five Star. Elite Five Star status means no other dealer will treat you better in sales, service and parts. It also recognizes a dealership that invests in its people and community.
The region's largest Chrysler dealership, we are a Five Star Award winner for the past ten years, putting us in the top 10% of the nation's dealers in terms of customer sales and satisfaction.
Bonneville and Son Chrysler Dodge Jeep Ram's service reps and mechanics are Kia trained and utilize the latest cutting edge technology to keep your car running smoothly.
Bonneville and Son Chrysler Dodge Jeep Ram Reviews
Overall Rating
4.3/5
35 out of 42 people recommended this dealer
Overall Facilities:
4.3/5
Horrible customer service
Reviewed by Jacob Holt
in Sandown NH
February 07, 2019
From day one I wished I went with another dealership. The whole deal was rushed because it was the “only” way they could make it happen for me it was highly unconvenient and they were very sloppy even forgetting to get me temporary plates and tried to send me off plateless I was in the dealership until 9:30 pm by the time everything was sorted out. The worst problem is there so called “service” department whcih claims to be open until 6 o clock but doesnt book appointments for oil changes after 12:00 in the afternoon and is really only open until 4:00 because that’s when all work stops and the technicians go home. Since there hours are so unconvenient I choose to just do my own oil changes and basic services but now I wanted to get an automatic car starter put in. So I call and book an appointment two weeks out and let them know that I will be dropping my car off the night prior because I have a busy schedule and cannot get there during the day. Everything was good and the appointment was made I was told its ok to leave my car outside the service department. The day comes for my starter to be installed i dropped my car off the night before as planned and I call around 2:00 that afternoon to check in and make sure everything went good when they tell me they never knew I dropped my car off that day and it would not be able to be installed that day and I would have to re-schedule for another time. At this point I’m extremely frustated and want to know why it was unknown that my car was parked three spots away from there garage door sitting there plain as day. The answer was it was my fault for not putting my keys in the drop box and that they dont go “running around searching the lot everytime someone doesn’t show up for an appointment”. NOBODY EVER TOLD ME THERE WAS A DROP BOX FOR KEYS. I told this to the manager and asked how I supposed to know there was a drop box to which he told me it was common knowledge and I should know not to leave my keys in my car, and offered me no resolution to the problem aside from being re-scheduled and waiting another two weeks. The manger Mark has zero people skills. I will never do business with these people again and would highly suggest any one looking for a new vehicle to search somewhere, ANYWHERE else.
Absolutely determined!
Reviewed by Ginny White
in Manchester
September 01, 2018
I am so glad that my van is a part of the Bonneville family. It took a while to troubleshoot the problem but when all was said and done, everything is working great!
Customer focused and hassle free !
Reviewed by KD's Jeep
in Salem NH
October 28, 2017
The Bonneville team's customer focus sealed the deal for us setting this dealership apart from all competition. Gary Crane and all we met on the Bonneville team were friendly knowledgeable, and efficient. When we walked in the door, we knew exactly what we wanted to buy, how much we wanted to pay, and what we considered a fair price for our trade. Gary Crane, along with managers Bill Dann and Rob Hemond, made it all happen surpassing our every expectation. In addition, our tour of the service department was also impressive, finding a professional and very friendly staff. We will be comfortable using this service department for all of our needs in the future. The bottom line is, we got the deal we wanted, with no hassle, and drove away in our new 2018 Jeep Wrangler today! We highly recommend Gary Crane and the Bonneville team!
Certain specifications, prices and equipment data have been provided under license from Chrome Data Solutions ("Chrome Data").© 2019 Chrome Data Solutions, LP. All Rights Reserved. This information is supplied for personal use only and may not be used for any commercial purpose whatsoever without the express written consent of Chrome Data. Chrome Data makes no guarantee or warranty, either expressed or implied, including without limitation any warranty of merchantability or fitness for a particular purpose, with respect to the data presented here. All specifications, prices and equipment are subject to change without notice.