Dodge, Jeep and Chrysler
New Car Dealership in Concord, NH
Overall Rating
4.7/5
Read dealer reviews
Buying a car is a big decision. That is why the sales team at Bob Mariano Chrysler Jeep Dodge Ram strives to make the buying experience as smooth as possible. We strive to deliver the utmost in customer service to every person who stops by dealership because we know our success depends on you, the customer.
But we don't just sell cars; we repair all makes and Models , deliver the highest quality Chrysler parts and answer any and all of our customers' Dodge and Ram questions. At our full-service Jeep, Chrysler, Ram and Dodge dealership, we aim to fulfill all of your needs and have you leaving completely satisfied with our service.
Our certified mechanics know how to keep your new Dodge, Jeep or Chrysler fine tuned and safe. So if you are in Concord or the surrounding area, check out Bob Mariano Chrysler Jeep Dodge RAM!
Bob Mariano Chrysler Jeep Dodge RAM Reviews
Overall Rating
4.7/5
55 out of 59 people recommended this dealer
Overall Facilities:
4.8/5
Worst dealership experience ever!
Reviewed by David Arruda
in Laconia
September 06, 2020
We visited the dealership to purchase a new Ram pickup. At first, they would not give us pricing info unless we were "ready to do business today". Then they gave us a verbal price, which i told them I would review with my accountant the following day. I left a $1,000 deposit in good faith and left the dealership with no paperwork for the agreed price. I emailed them the next day and told them I was uncomfortable and I would come back to pick up my check. Next day I got a call from sales person and sales manager, saying they would put it right and received paperwork on Tuesday. I gave them permission to run my credit with our bank, and were approved in 5 minutes. So now, they had a $1,000 deposit and approved credit, we had someone who might purchase our trade so I told them I would let them know which way we would go on Thursday. Got a call from salesman on Thursday and told him we would pick up new truck on Saturday. On Friday I called to see if everything was all set, no call back, so I stopped in. After a 10 minute wait, I was approached by salesman who said "bad news, we sold the truck". he said we have a 72 hour policy, so we sold it. Sad no one told me about that 72 hour thing! So, now I am a little agitated, and wanted my $1,000 check back. After 1/2 hour wait, the answer...."we can't find your check". Imagine that, the document that completes the contract has gone missing? The sales manager was a jerk, said "we are not interested in selling you a vehicle" because i was pissed. Good thing, because at that point there was not a snowball's chance in H--- they ever would sell me or anyone I know a vehicle! Stay away!
Best vehicle purchasing experience
Reviewed by Danielle
in Concord NH
July 15, 2020
Went into the dealership knowing which vehicle was my intended purchase. The staff and service was phenomenal. The process was simple and efficient. I left pleased and love my new jeep!
K&Os 2016 new jeep From Bob Mariano
Reviewed by K & O
in Loudon NH
November 02, 2016
I am a 30 year Banks customer. never went any where else. one day in October . K & I where driving down Manchester st in Concord. & K said lets take a look at Jeeps. A sales man named Dave Smith came out answered a couple of ? . left us alone. said if you need any thing just come in & i will help you. we asked if we could take a test drive.He said no problem. Dave put a plate on it & said we will see you after test drive. THERE WAS NO PRESSURE. THATS WHAT WE LIKE. we liked the price. The best part we liked was Dave new how all the controls worked. & he showed us . Then he programed it all for us. Thats what i call customer service.. thanks for tacking care of us Harry-O
