3470 Boulder Hwy
Las Vegas, NV 89121

Get Directions

Sales: 888-207-1749

Used Cars: 888-207-1749

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Chapman Las Vegas Dodge Chrysler Jeep Ram

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

WORST SERVICE FROM SHAWN HE HANG UP ON CUSTOMERS I DOT

Reviewed by HECTOR from LAS VEGAS NV January 12, 2026

WORST SERVICE FROM SHAWN HE HANG UP ON CUSTOMERS I DOT APPRECIATE THAT WORST SERVICE

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Vehicle was in shop for 10 days and they gave it back to

Reviewed by Eric from Las Vegas, NVApril 07, 2025

Vehicle was in shop for 10 days and they gave it back to me with the center console not fully reinstalled and when I came back today for them to fix it they tried to tell me that the OEM head unit wasn't factory so that's why the tech half assed the repair. The head unit is an OEM 2012 Jeep Wrangler head unit . Would not recommend going here - shoddy service and waste your time

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you Eric for bringing this to our attention, I know your service advisor wanted to get this taken care of for you when you first noticed but unfortunately our shop was already closed. I am glad we were able to get you taken care of on the next visit, we have addressed this quality issue with our staff and taken steps to help prevent this in the future. I apologize for the inconvenience and I assure you we will do better. Sincerely, Shane Richmeier Service Director Chapman Las Vegas Dodge

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Avoid this dealership at all cost and warn your friends.

Reviewed by Screwed Customer from AlaskaNovember 28, 2024

Avoid this dealership at all cost and warn your friends. Liars and thieves. They use fake window stickers that they up the MSRP. Anybody else notice this? And that is just one of many crooked things they do. They refused to honor advertised price and lied about 'packages' they sold. Please post similar or other examples and protect the public.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Bill, Thank you for taking the time to post your review, inaccurate though it might be. As you know, we do nothing of the sort of items you purport. The fact that you came to us from Alaska should reflect something as well. You were provided all information in advance to your arrival & all aspects matched exactly. For any customers who are curious Chapman will be happy to show you the email correspondence & all documents (redacted to protect privacy of course!) for your inspection. All amounts match exactly what the client was promised. Don Hamrick, GM

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Chapman Las Vegas Dodge Chrysler Jeep Ram

Chapman Las Vegas Dodge Chrysler Jeep Ram is located at 3470 Boulder Hwy Las Vegas, NV and features a full inventory of Dodge Chrysler and Jeep trucks, cars and SUVs with actual photos. Each vehicle in our used car inventory includes actual photos, videos and a CarFax report. Our website is part of our ongoing effort to provide our customers with convenient access to useful information and satisfying service. Use our website, www.lasvegasdodge.com, to locate your next vehicle, schedule service, request a part or get pre-approved for financing. Or, call us at 702-457-1061.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top