Baxter Chrysler Jeep Dodge RAM Omaha in Omaha including address, phone, dealer reviews, directions, a map, inventory and more

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17950 Burt Street
Omaha, NE 68118

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Sales: 855-968-2070

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Baxter Chrysler Jeep Dodge RAM Omaha

Overall Rating:

4.3 (out of 5)

81% recommend this dealer

678 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.6 (out of 5)

I have dealt with baxter dodge for years than I care to...

Reviewed by JEFJune 27, 2021

I have dealt with baxter dodge for years than I care to remember. Iam one of those that want to be safe. Being a life long Nebraska person I trusted Bacter with my Dodge Ram 3500. I would now never have trust in them again. I went in to have my air conditioner check which they had done over $1000 on and being gone for 9 months doing volunteer work felt it should be covered. Wrong they charge me $139 diagnosis fee and a repair estimate of over $740. Said it was a slow leak in front of what they did last year. Said no walked out made appointment at an independent mechanic. Charge me diagnostic fee $125 and said they could find no leaks using die which baxter did not use. Said come back in 6 weeks and recheck no charge. My unit still is cold and no leaks visible. Went back to baxter and ask for my $139 back no way ask for manager says not in will have him give me a call. Did not happen. Avoid BAXTER SERVICE. JEF

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The service center is also VERY poor and lose your...

Reviewed by LindemanTJune 24, 2021

The service center is also VERY poor and lose your vehicle and tell you they may need to call it in stolen. I bought from them, so I serviced there, and it was very close to home and work. I gave them several chances, and they only continued to make errors; the next time I had to have it serviced, they misplaced the key and couldn't find it. After searching for 30 minutes, they found it in an employee's pocket hat it shouldn't have even been in. I also had a loaner car from them while the vehicle was being serviced, it leaked antifreeze all over my garage in the middle of the hot summer, and the AC went out. When I asked for a replacement, they told me that my vehicle would be done the following day, but it was not, and they couldn't provide me with another loaner for a few more days. When I reached out to Keenan Ford, the General Manager of this location, he literally called and simply said sorry. Not that they would take action and make sure this wouldn't happen to another customer or anything like that. So if you want a terrible experience, please feel free to use their service and buy from them. I promise your life will be xxxx anytime you need to have service performed.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible experience

Reviewed by Kyle from Omaha, NEJune 16, 2021

This was the worst car buying experience of my life. Working with the new car manager felt like working with a used car salesman. Do not go here unless you have 5 hours to waste.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Baxter Chrysler Jeep Dodge RAM Omaha

Omaha's Premier Chrysler Dodge Jeep Ram Dealer

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