4951 Veterans Memorial Pkwy
Saint Peters, MO 63376
Sales: 636-486-4949
Used Cars: 636-875-1471
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Saint Peters, MO that carry Dodge, Jeep, Chrysler, Alfa Romeo, RAM
Overall Rating:
4.3 (out of 5)
91% recommend this dealer
1324 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Impossible to get a sales person to send pictures of a
Impossible to get a sales person to send pictures of a vehicle over two week period. Three different sales people said they would send pictures and never did, including Allen. They repeatedly spam my phone number with xx texts but never respond to my text responses or phone calls. Moved on to another vehicle from another dealer.
Dealer Response
Justin, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at 224-591-5063 and we will do our best to make this better. Regards, Angela Rivera Customer Relations Manager Mid Rivers CDJR 224-591-5063 angela.rivera@napleton.com
Maximum rating = 5
Can I go lower?
Can I go lower? Bait and switch - had a published price, corresponded with sales a few times, made an appointment - no such car! Then they found it but said it was $17,000 more than the published price! They came down a tiny bit, and then wouldn't give us much for our trade in. ON TOP OF THAT, THE CAR WAS A HYBRID AND WAS ON RECALL AND SHOULDN'T HAVE BEEN SOLD! Went to another dealer who wouldn't sell me on for that reason, an honest dealer. WARNING: don't go there.
Dealer Response
No screen name, We sincerely apologize that you did not have a better experience. Please know we take our customers concerns very seriously. It's important that we have an opportunity to address the overall situation you've described. We cannot locate any information of yours in our customer database. This being said the concern is, we will not get the chance to properly resolve this matter for you. However, If you can please call into the dealership so we may better rectify this for you, that would be most appreciated. 224-591- 5063. We look forward to hearing from you. Regards, Angela Rivera Customer Relations Manager Mid Rivers of CDJR 224-591-5063 angela.rivera@napleton.com
Maximum rating = 5
I tried reaching out for a week and got no follow up from
I tried reaching out for a week and got no follow up from the dealer. When I called I was told they were “too busy” to help me and to call back in a couple days. I had to ask the same question multiple times over email and it never once was answered. They still haven’t called me back and just send text messages asking me to come into the dealership. Based on how my experience has been through email and the times I have called, I can’t imagine what it’s like dealing in person with them.
Dealer Response
Rj, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I tried contacting you please when you have a chance I would like speak to you and rectify this. You can reach me at 224-591-5063. Regards, Angela Rivera Customer Relations Manager Mid Rivers CDJR 224-591-5063 angela.rivera@napleton.com
Maximum rating = 5
The Napleton Automotive Group has been in business for over 90 years, thanks to a dedication to customer service and a commitment to the community. Napleton's Mid Rivers CDJRF has a huge selection of new vehicles in stock, along with a wide variety of pre-owned vehicles to suit any budget. We also service all makes and models.
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