Lee's Summit Dodge Chrysler Jeep RAM in Lees Summit including address, phone, dealer reviews, directions, a map, inventory and more

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1051 SE Oldham Pkwy
Lees Summit, MO 64081

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Sales: 816-927-6315

Used Cars: 816-927-6321

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Lee's Summit Dodge Chrysler Jeep RAM

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

1771 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very friendly and helpful.

Reviewed by DoublerldJune 26, 2022

Very friendly and helpful. Nate is a good salesman. Love my jeep need to learn how to get top off loop loop

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're happy Nate helped you find a great new Jeep! Thank you for coming to Lee’s Summit Dodge Chrysler Jeep Ram!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible Service

Reviewed by Matt Brody from Lees Summit, MOJune 25, 2022

I normally don't write reviews but since this dealership will not call me back, even with detailed messages to the Service Writer and Service Manager, maybe this will get to their GM or Dealer Principal. Months ago I had my truck in for a check engine light. They had it for over a week with no communication with me at all. When I got back into town and I called on my truck they said it would be done the next day. After picking it up the check engine light came back on a few miles down the road. This is when I called multiple times mostly because it was warranty work and I was getting close to the end of that warranty and I wanted to make sure it was noted in the system. Needless to say, nobody ever called back. This week I brought my truck back here for an oil change, fuel filter change, tire rotation, and inspection. When I picked it up, my bill was $390! They eventually adjusted it down to $290 but only after I asked and they couldn't justify. Then the low voltage light came on when I started the truck. When I stopped for fuel on my way home my truck wouldn't start and I had to have my son run to the auto parts store, bring me a battery and replace at the gas station. The "multi point inspection" they supposedly did a few hours before was obviously not done since it showed my battery was fine. I then wondered what else wasn't done so I checked my tires that I was charged to rotate. I have a distinctive mark on one and it wasn't moved nor was my wheel lock moved. I didn't check my filters but I now question if those were actually changed? I'm willing to pay a bit more for the quality you're supposed to get at an OE dealer but you obviously do not get it at Lees Summit Ram and that will be the last time I go there even though it's my local dealer!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for reaching out, Matt. I'm sorry to hear about this frustrating experience and will make sure the situation gets addressed with the appropriate members of our service team. Please don't hesitate to contact me directly if you have any additional questions or concerns. Thanks again, Derek Hill - General Manager - 816-525-9825

Overall Facilities 4

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

I had my trucks oil and fuel filter changed as well as

Reviewed by Matt June 25, 2022

I had my trucks oil and fuel filter changed as well as tires rotated. They never quoted me and when I asked if they had any specials I was told only if there was one online. When I went to pick my truck up my bill was $390! Just by asking for an explanation they dropped it to $290 but that’s still ridiculous completed to what I paid for my last service. On top of that they never rotated my tires even though they charged me. Makes me wonder if they really changed my filters? When I started my truck when I was leaving my low voltage light came on. I looked at the “multi point inspection” sheet they supposedly performed and it said the battery was good. I stopped for fuel three miles away and my truck would not start. I needed a new battery! That would have been nice to know when I just had it to the dealer! I am willing to pay more to get my vehicle serviced at an OE dealer because you’re supposed to get higher quality techs and service. That is not the case at this dealer based on my experience. I would normally call the dealer to give them an opportunity to make it right versus writing a negative review. But I did that the last time I had my truck there. It was there for over a week for a check engine light and the light came back on 20 miles after picking it up. I left the service writer and service manager multiple detailed messages but never received a call back. Needless to say I will never go back to Lees Summit Dodge even though they are my local dealer.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for reaching out, Matt. We're sorry to hear that your experiences with our team have been less than satisfactory and will make sure this feedback is taken into account as we work to continually improve the services we provide to our valued customers. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, Lindsay Capra - Service Manager - 816-525-9825

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Lee's Summit Dodge Chrysler Jeep RAM

Lee's Summit Chrysler Dodge Jeep Ram has sold and serviced new and used Chrysler Dodge Jeep Rams in Lee's Summit Missouri for more than 20 years! We are experts at acquiring the most popular vehicles and pricing them at the most competitive prices. Lee's Summit Chrysler Dodge Jeep Ram offers a No Haggle/No Hassle approach initially on every new or used car! We price every car at market pricing to ensure we sell them fast! That means you will have a nice low price from the beginning which makes your buying experience stress free.

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