Gladstone Dodge Chrysler Jeep RAM in Kansas City including address, phone, dealer reviews, directions, a map, inventory and more

5610 North Oak Trafficway
Kansas City, MO 64118

Get Directions

Sales: 888-211-2244

Used Cars: 888-211-2244

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Gladstone Dodge Chrysler Jeep RAM

Overall Rating:

2.4 (out of 5)

67% recommend this dealer

332 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

I had an outstanding experience buying my dodge ram from

Reviewed by donna.moran392September 21, 2023

I had an outstanding experience buying my dodge ram from Jerry Hicks. Everyone at the dealership was very friendly and helpful. I would definitely recommend them to anyone

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Problem After Problem

Reviewed by Rudy from Gladstone, MoSeptember 12, 2023

I bought a 2020 Jeep Grand Cherokee about 6 weeks ago. In the third week it broke down, BCM was replaced and the dealer had the Jeep for 10 days leaving me with no vehicle. Yesterday while at work the horn was and ignition was stuck on. Went to the dealership and was told I would need to bring it in today to be looked at, the Jeep will not start and if I need a tow I'll likely be out another $100+ not to mention whatever their going to charge on the "warranty" work. When I bought the Jeep people we're friendly and helpful but since I've been experiencing issues they've taken a more "that's a you problem" (with the exception of a service guy named Chris).

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 4

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Buy your new Dodge, Jeep, or RAM at Gladstone Dodg

Reviewed by Sherry Sealey from Gilman City, MOAugust 13, 2023

Just purchased a new 2023 Jeep Compass at Gladstone Dodge. First, this is my 2nd Jeep vehicle. Second, the reason I purchased Jeep again is because of the quality of that brand. My Sales Rep, Dylan Burriss, sold me my first Jeep in 2016 at this dealership. Let me tell you about Dylan. He knows what his customers want even if he has never met you before. I have known him for 7 years since buying my first Jeep. He did a great job! In 47 years of buying new cars, I know he is a one of a kind guy. He really is great in this business. I trusted him fully when I contacted him, sent him a photo of the car I was interested in and he said are you sure you are going to like that one. I truthfully told him I looked at another one too. I told him I trusted him and to hit me up with the one he would pick for me. I went in for my appointment and was not disappointed. He showed me both cars and he was so right. I drove away in my brand new Jeep that day. This was the smoothest, easiest experience with Gladstone Dodge. We have been customers of Gladstone Dodge and they have evolved over the years to be a superb place to do all your vehicle business. Thanks again Dylan and Gladstone Dodge for a great customer experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gladstone Dodge Chrysler Jeep RAM

Gladstone is the only Chrysler Dodge Jeep & Ram dealer in the northland of Kansas City. Serving Kansas City for over 30 years providing a full range of sales service and parts.

Come see the difference at the KC Powerhouse!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top