Gladstone Dodge Chrysler Jeep RAM in Kansas City including address, phone, dealer reviews, directions, a map, inventory and more

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5610 North Oak Trafficway
Kansas City, MO 64118

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Sales: 888-609-9578

Used Cars: 888-897-3795

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Gladstone Dodge Chrysler Jeep RAM

Overall Rating:

3.8 (out of 5)

69% recommend this dealer

318 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

If you need a new car or truck do yourself a favor and...

Reviewed by Jgaz99November 22, 2021

If you need a new car or truck do yourself a favor and ask for Jake in sales as soon as you call or walk through the door. Cowboy is also the best. Took good care of me on my néw longhorn purchase. Jeff

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service department is an absolute joke

Reviewed by chris from KANSAS CITYNovember 08, 2021

Service department is an absolute joke. They have had my jeep for over a month now and still cant tell me when it will be done. Every time I call they say they will get back with me and they never follow through. I will never buy, sell or service a vehicle at Gladstone Dodge ever again. And neither should you!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Service department is an absolute joke! I took my brand...

Reviewed by cbrotzmanNovember 08, 2021

Service department is an absolute joke! I took my brand new jeep in to have a minor manufacture paint blemish fixed. Its been over a month now and they still cant tell me when it will be done. Every time I call and ask they say they will find out what is going on and get back with me and then never follow through. I will never buy, sell or have my vehicle worked on at this dealership ever again and nor SHOULD YOU!!! By the love of god don't do it, go someplace else.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Gladstone Dodge Chrysler Jeep RAM

Gladstone is the only Chrysler Dodge Jeep & Ram dealer in the northland of Kansas City. Serving Kansas City for over 30 years providing a full range of sales service and parts.

Come see the difference at the KC Powerhouse!

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