Capitol Chrysler Dodge Jeep RAM

I ordered a Ram 1500 and Orion has been great! He was more than happy to answer all my questions through the build as well as keeping me updated on the progress of the build all the way through to the day they got it on the lot!

Worst customer service I have ever had from a car dealer. I purchased a 2022 jeep wrangler 4xe. After 6k miles it started experiencing the "death wobble" dealer has not been able to fix the issue due to their inability to obtain the parts that are covered under warranty. I continue to get the excuse that it is not their problem and I need to contact Jeep for a resolution. Capital Chrysler was happy to take my money but are un-willing to fix the issues with the vehicle they sold.

My wife and I were just looking to do some research on SUVs for a future purchase in 2023. We visited Capitol Chrysler and about six other dealerships with the goal of just seeing what is available. However, the staff at Capitol Chrysler was very knowledgeable about their vehicles and really went out of their way to treat us well and show us all the vehicles and features. They listened to us and helped guide our search to an SUV that fit us best. We didn’t plan on buying a car on the first day of searching, but the Capitol team had great inventory, clean vehicles and most importantly, great staff that really showed us the benefits of the vehicles. I highly recommend Dedrick Shelby and Orion Ferreira helping my wife and I find a beautiful car. We were so impressed, we just had to buy it that day. Thanks for helping us with a sale and making our expected nine month search for an SUV turn into a single day event.