Landmark Dodge Chrysler Jeep Ram

Beware the reconditioning fee. After I test drove the car was 5,000 dollars more then posted with all the fees. I bought a car at a different dealership they had no reconditioning fee whatever that is lol, and worth admin fees and the 500 for no trade in it was only 1100 more then posted.

Shady Business. Hidden fees / Undisclosed convenience fee on credit card. Salesperson Nora said it'd be 2287 on the credit card, but nowhere on the paperwork, nor the finance manager Michael Norris or my salesperson Nora mentions there is a 2.25% surcharge, which incurred a ~60 dollar extra charge. On the credit card charge authorization form, it clearly writes "2392" with big black ink (5 dollars for the tag, again, undisclosed until paperwork). When it hit my credit card, it is $2445.82??? Refund the $53.82 difference immediately. It's illegal to pass on any surcharge to customers without informing them beforehand. You have no ground to do that. Per MO law (Missouri House Bill 2383), it clearly stated that " Any lender or merchant imposing a convenience fee as provided for in this section shall provide clear disclosure of such fee prior to imposition. Such notice shall include the dollar amount of such fee, a statement that such fee is nonrefundable if applicable, and a statement that such fee is charged for a specific payment method from a list of available payment options. " Filing a complaint with MO Attorney General would be my next step if this goes unresolved. 5 dollars tag fee and 400 dollars dealer fee were also not disclosed upfront, but at least the paperwork clearly stated it. That 2.25% convenience fee? I am not seeing it stated anywhere. **UPDATE**: Nora said they will refund $53.82 some time in the future (when?), blaming it on "software error" (do you believe this?). Overall experience for buying in cash from out of state is absolutely abysmal: Credit check required, do not accept bank same-day wire transfer (only allowed when their finance manager goes to your bank with you to wire), personal check not accepted, and hold bank certified/cashier's check for like a week before releasing the car, not to mention the pushback when I requested some additional photos because auto insurance was asking for it, promised to get back to me by EOD and then ghost, the list goes on. They do not help with auto transportation either

Walked in June 9th text drove a Jeep Finance Manager tried to upcharge me 1200 in fees that are never broken down. Final price was 25,569 after they advertised a sticker price of 23,990 and had the never to say that he was cutting me a deal because I wasn't financing. KBB range is between 22,700 and 24,800 I told him what the KBB range was and he ignored the statement. I walked off. The car was out of gas and hasn't moved in a month. This dealership is just chasing financing and not trying to sell vehicles. They sell debt not cars. They are worse than a credit card company