Jackson Mac Haik Chrysler Dodge Jeep Ram in Jackson including address, phone, dealer reviews, directions, a map, inventory and more

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5395 I-55 North
Jackson, MS 39206

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Sales: 866-409-9694

Used Cars: 866-412-7497

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Jackson Mac Haik Chrysler Dodge Jeep Ram

Overall Rating:

3.1 (out of 5)

49% recommend this dealer

55 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I purchased a used 2014 Buick Enclave from this dealer...

Reviewed by SailorSnagNovember 28, 2021

I purchased a used 2014 Buick Enclave from this dealer roughly a month ago. Beware, every negotiated price will be increased by $1200 for an "additional equipment" fee (supposedly for things like window tinting and anti-theft system). Maybe this is a common practice, but it was a new experience for me. They disclose the fee, but only after you have negotiated a price on the vehicle. A week after purchasing the vehicle, the check engine light came on with two trouble codes indicating a faulty coolant temperature sensor and a faulty purge valve solenoid. That was about $100 to do the job myself, which wouldn't be a huge issue, except my OBD reader indicated that the error codes had been cleared six warm-ups prior. All six of those warm-ups occurred while I was operating the vehicle, including my test drive on the day of purchase. The dealership cleared the trouble codes before selling the vehicle without actually fixing the problem! I gave them two stars because I had a salesman (Corey Halverson) who was friendly and helpful, and I think the price they gave me on the Buick was fair; but unless I'm an isolated case (which I highly doubt) Mac Haik has some very ethically dubious business practices. I won't buy from them again or recommend them.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 3

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If I could give 0 stars I would. Let me waste 5 hours of...

Reviewed by LokisghostSeptember 12, 2021

If I could give 0 stars I would. Let me waste 5 hours of my time. 5 hour round trip for a vehicle they did not have. Pitiful. These guys keep the old stereotype alive and well for car salesman

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.8 (out of 5)

This is the worst dealership i have ever seen they do not...

Reviewed by Darrius.minorJune 16, 2021

This is the worst dealership i have ever seen they do not answer calls nor return call but will take your and say the problem is fixed.. 3 weeks later still no answer, it sucks being a truck driver dealing with this

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

About Jackson Mac Haik Chrysler Dodge Jeep Ram

We are proud and honored to now be a part of the community here in Jackson MS. Our owner Mac Haik was born and raised in Mississippi and is very excited to bring the Great Mac Haik Feeling to his home state. The Mac Haik name has been a mainstay in Texas as the place to buy your next new or used vehicle. Our group includes 15 new car franchises and we pride ourselves in providing exceptional customer service and great prices. Mac has never sold a dealership since he bought our first store in 1982. Which means you can be assured that you will be dealing with the same great service for generations to come just like they do in Texas!

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