2020 Frontage Road South
Waite Park, MN 56387

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Sales: 320-200-4968

Used Cars: 320-200-4979

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Eide Chrysler St. Cloud

Overall Rating:

3.3 (out of 5)

91% recommend this dealer

182 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I paid $13 000 for a used Ford 250.

Reviewed by enswinterApril 21, 2025

I paid $13 000 for a used Ford 250. Within 500 miles the engine failed dramatically putting myself and my children in danger. It has been seen by several mechanics and it is a $10 000 repair. Eide did not return any calls, do not even want to try to help, and are not honest about the calls they receive. They say they check the vehicles but the tire pressure was unbalanced at 75 and 35, extremely dangerous. I have experience or old and vintage cars across two continents and I have never bought such a terrible vehicle or encountered such ridiculous customer service. Don't go there. My heart is broken along with my bank account.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Very poor management.

Reviewed by dougceisApril 09, 2025

Very poor management. They are nothing like McKay's was. Mother-in-law went to McKay's for all her service to her grand caravan since she bought it with no complaints. They treated her fairly, and didn't overcharge her for unnecessary work. Since Eide took over she had nothing but problems from them definitely a different management. She has recently had her van in for a new oil leak. They charged her $200 to diagnose the problem. Turned out to be a cracked filter housing from over tightening the filter. Mine you they did the last several changes, but would not take responsibility. No other shop looked at her van. They charged her over $1500 to fix their damage they caused. Then offered her a low ball trade in value to try to get a sale out of her. She is an 80 year old widow. They really took advantage of her. Very disappointed in this business. Do not even deserve a 1 star. Do not go to them.. .

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Eide's Motto of "Timesaving, Hassle Free, Fair Price" is

Reviewed by srskaliskyFebruary 13, 2025

Eide's Motto of "Timesaving, Hassle Free, Fair Price" is spot on! It's been a number of years since we purchased a new vehicle. After dealing with a couple of "local" dealerships, I found a 2025 Compass on Eide's website. I cold called Eide and was connected to Ethan Urbanowicz. He listened to my concerns and vehicle requirements. Ethan was extremely prompt in providing details on my desired Compass. We live 2 hours from St. Cloud and I had never processed a cars deal over the phone. Within a day, Ethan had all the details and an Out-the-door price to me. Eide had a great markdown price along with the Jeep Incentives and rebate. We arrived at Eide to find our new vehicle parked in front. Ethan, Tyler completed the sale in short order. BEST VEHICLE EXPERIENCE WE HAVE HAD IN OVER 20 YEARS!. Big shout out to Chris Carlson for a great team. Thanks again to Ethan for such a great experience! Scott Skalisky

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Eide Chrysler St. Cloud

Having grown through the years, we were fortunate enough to open a new location. What makes us different from your average car dealership is that we are obsessed with perfection and doing things right the first time. We have made customer satisfaction our highest priority and work hard to maintain our reputation as the trusted car dealership to our friends and neighbors. When you walk into Eide Chrysler St. Cloud, you will be greeted with a friendly smile and a wealth of automotive knowledge, ensuring your experience is fun, informative and stress free.

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