Barnett Chrysler Jeep Kia in Saint Paul including address, phone, dealer reviews, directions, a map, inventory and more

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3610 North Highway 61
Saint Paul, MN 55110

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Sales: 866-792-4316

Used Cars: 866-619-0738

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 5:30pm
Sat 8:00am – 4:30pm

Reviews of Barnett Chrysler Jeep Kia

Overall Rating:

4.1 (out of 5)

77% recommend this dealer

206 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.8 (out of 5)

Tim wrote to me a bunch of times assuring me that if I...

Reviewed by UcheAugust 25, 2021

Tim wrote to me a bunch of times assuring me that if I come in they'll treat me with the uttermost respect while also showing me what they have and how they can help. Dan and Trevor helped me with everything. It went smoothly and I had a very wonderful experience. Everything went so well and I left VERY pleased. Thank you Dan and Trevor. I appreciate all of your help.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.5 (out of 5)

Walked in and stood in the lobby for about 3 minutes...

Reviewed by KMOWEN21July 14, 2021

Walked in and stood in the lobby for about 3 minutes before anyone spoke to us. 2 different employees walked by, looked at us and never said a word. Salesperson acted as if they were too busy to help us and didn’t believe we had money coming from a total loss insurance claim as a down payment. We were basically told, come back when you have money. They wouldn’t discuss options for finance or anything despite me showing them documentation proving I had 18,000 coming from insurance that I would be using for a down payment. Listened to an employee get into an argument with another employee and loudly make negative comments about the dealership. It was also not very clean. We left and went to another dealership who worked with us that same day and got us into a new jeep.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We always want to have our customers greeted and made to feel welcomed immediately on arrival and we regret that you did not feel that was the case. We have tried to locate your name among customers who did interact with our sales staff but were unable to do so. With respect to providing details regarding financing, we would need to have an application for credit submitted and agreement on a vehicle and price so that the amount financed could be determined. Again, we can find no such information for you. We are glad that given the shortage of vehicles on dealers' lots you were able to find a Jeep that worked for you. Sincerely, Barnett Management

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.4 (out of 5)

Service appointments mean nothing to the service...

Reviewed by MARJuly 14, 2021

Service appointments mean nothing to the service department. They have no clue what is going on, can't give updates and then tell you car needs to be kept overnight. Service area is dark and dingy. I don't think the brightest and the best will work there.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello MAR, Mark is a long-time employee and consistently gets excellent reviews from his customers. We are very pleased that he remained calm and controlled when you began shouting and finger-pointing because you believed an air conditioning diagnosis and repair should take only as long as an oil change. If we did not clearly explain how long this repair was likely to take, we apologize. At the same time, we do not believe that further back-and-forth online is beneficial for us, you or our other customers. If you would like to discuss this further, please feel free to give us a call at 651.762.2272 and ask to speak with our Service Manager, Dennis Albright. Sincerely, Barnett Management.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Barnett Chrysler Jeep Kia

It's a Family Thing at Barnett Auto Group.

The Barnett name has been part of the White Bear Lake Auto Dealer scene for over 50 years. Yes the brands have changed. That's life. But a sales staff committed to making your auto buying experience the best it can be? That's Barnett.

We invite you to browse our full inventory online request more information about vehicles set up a test drive or inquire about financing.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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