Owatonna Motor Company in Owatonna including address, phone, dealer reviews, directions, a map, inventory and more

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1001 Hoffman Dr NW
Owatonna, MN 55060

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Sales: 888-337-6231

Used Cars: 888-337-6195

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of Owatonna Motor Company

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

81 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Went to Owatonna Motors to get a key made for a Ford...

Reviewed by MaggieNovember 04, 2021

Went to Owatonna Motors to get a key made for a Ford Escape. Was told they had 4 keys in stock but I had to go to service. In service I was told I had to go to parts. After explaining that parts sent me to him he got on his computer and said they could do it in 8 days. After further explaining that it was my daughters car and I had it now and wouldn't in 8 days I was told they couldn't help me. I went down the street to Batteries Plus where it was done in 5 minutes for a lot less money. Never going to Owatonna Motors for service again!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Get things in WRITING!!!

Reviewed by Pandemic Blues from Owatonna MnSeptember 24, 2021

We had been doing business with Owatonna Motors for years and the past 3 times our family has done business with them we have had major issues and false promises. Its almost like they suck you in and spit you out! Failed promises from sales people up to the General Manager. Made promises but wouldnt put in writing for you. Pricing-Payments changed once it got down to doing a deal. In todays world and the toughness to find a new vehicle to fit your needs they dont seem to care if they give good customer service, its all about the sale, if you dont buy someone else will today or tomorrow. Very sad as our family members have been going here for years but after the past few years of false claims and broken promises we are no longer giving them our business. Truly sad! Service-Maintenance dept. has been great over the years that was a plus. We gave them multiple opportunities and after the latest bad experience dealing with sales and management we are done.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 1

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

No pressure, knowledgeable sales associates.Very clean...

Reviewed by TOMMERS30July 08, 2021

No pressure, knowledgeable sales associates. Very clean building and friendly staff. Several financings options were made available to me. Sales and finance went over all the paperwork with me and offered options to fit my needs.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Owatonna Motor Company

Come see why more people choose Owatonna Motor Company than any other dealer in Southern Minnesota. 2015 President's Award winning customer service and One Low Price Plain and Simple. We never make you jump through hoops or haggle to get the best deal at our dealership. You can rest assured that you are getting the best deal around because we put our Best Price right out on the window of every vehicle on our lot. Not tricky pricing no haggling and no pressure. We are here to make the entire car buying experience as easy and stress free as possible for everyone walking in the door. Same goes for our award winning service department.

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