Bill Marsh Traverse City in Traverse City including address, phone, dealer reviews, directions, a map, inventory and more

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1615 S Garfield Ave
Traverse City, MI 49686

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Sales: 231-668-9547

Used Cars: 231-642-9243

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Bill Marsh Traverse City

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Got my vehicle in right away and was fixed very quickly....

Reviewed by Chippedbeef79October 09, 2021

Got my vehicle in right away and was fixed very quickly. Staff is very nice and knowledgeable.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Drove two hours to get my new vehicle. Sales were great....

Reviewed by southwick.aaronSeptember 28, 2021

Drove two hours to get my new vehicle. Sales were great. Good price. A++ thank you!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we are so happy to read such a great review about Bill Marsh Buick GMC! We sincerely value your business and look forward to your next visit!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bill Marsh service department personnel are prompt,...

Reviewed by BobAugust 16, 2021

Bill Marsh service department personnel are prompt, courteous, efficient, knowledgeable, and put forth great efforts. Travelling from Florida, when a key-fob transmitter malfunctioned. I was informed by the dealership in Kalkaska that Willams Chevrolet dealership, Traverse City had two key-fob transmitters in stock for our 2012 Chevy Equinox. I called Williams and was transferred to 'Parts' by the operator. No one answered and I listened to recorded music interrupted by an announcement that someone would be right with me, for over 30 minutes before giving up. I called Bill Marsh, Buick GMC, the other GM dealship in Traverse City, where my call was answered first ring, and 'parts' picked up immediately upon being transferred. We drove into the dealership where were met at the car in the service entrance, and given immediate assistance. What a difference in two dealerships in the same city!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Bob! Thank you for your great review! We're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! - Bob R.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Bill Marsh Traverse City

Shopping for a new or used car has never been easier than at Bill Marsh Auto in Traverse City Michigan. Find hundreds of cars trucks SUVs and minivan all clearly marked with one low price.

Ready to buy? Get a price quote before visiting the dealership.

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