Zeigler Chrysler Dodge Jeep RAM of Plainwell in Plainwell including address, phone, dealer reviews, directions, a map, inventory and more

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1186 M-89
Plainwell, MI 49080

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Sales: 616-524-3046

Used Cars: 269-204-2355

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Zeigler Chrysler Dodge Jeep RAM of Plainwell

Overall Rating:

3.8 (out of 5)

73% recommend this dealer

40 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible Service Department!

Reviewed by Kimberlee MacKay from RICHLANDSeptember 08, 2021

I purchased a new 2017 Jeep Cherokee and Extended Lifetime Warranty at the Ziegler Dealership in Plainwell. I have no issue with the sales staff. Service Department is a different story. They do not even rate the one star I had to give. I am an older 60 + female and the reason I bought new is for the peace of mind that I could rely on for a new vehicle. My Cherokee has 27,035 miles on it when it decided it wanted to stop while driving saying to put in drive or neutral and press brake to continue. That did not work and the car had to be restarted to continue driving. Very scary and dangerous! Upon calling g the service department and explaining the issue I was told they were doing appointments for September 11th thru the 17th on August 27th. I asked if there was anyway they could do something sooner as this is my only vehicle, Iive alone, and I work 5 days a week. My son-in-law had an appointment for routine oil change so I was told I could leave it and they would try to work it in. Today I was told they were not going to get the Cherokee in until the 20th!!! This is wrong anyway you want took at it!! Why did I buy this Jeep, extended warranty and have this issue on a car with 27,000 miles and a service manager that is very rude, uncaring, and could care less about your issue!! What has happened to Jeeps Customers Service?? I would warn anyone to steer far away from here and the lousy service department!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Chris the sales manager made the experience fast, easy,...

Reviewed by Bgutierrez722May 15, 2021

Chris the sales manager made the experience fast, easy, and no hassles. Thanks for all the help, and getting me back on the road again.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Just bad customer service

Reviewed by Brandon from Angola, INApril 16, 2021

I called a few weeks ago about a vehicle listed online to check availability as I live about 2 hours away. I was told the car was at their other lot and TODD said he would bring it over for me to look at. I told him I'd be there at noon as I lived 2 hours away. I arrived half an hour early only to find out that once he brought the car over for me to look at he sold it as I was driving up there. They were literally finishing up the paperwork as I walked in the door. My anger was apparent as was Todd's lack of concern. He even had the audacity to ask if he could get me into something else. I even went as far as speaking to the GM who basically was no help either other than offering me things so as to bring me back to the lot as I left inmediately. Avoid this dealer. If this is how they do business there are definitely much better options.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Zeigler Chrysler Dodge Jeep RAM of Plainwell

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Plainwell Michigan near Battle Creek Ostego Martin Allegan Westwood and the greater Kalamazoo area the staff at Zeigler Chrysler Jeep Dodge of Plainwell will help you find the Chrysler Jeep or Dodge vehicle you want. For years the financial staff at Zeigler Chrysler Jeep Dodge of Plainwell has offered expert advice for those seeking an affordable Chrysler Jeep or Dodge car loan or lease. Our service doesn't just stop there.

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