930 W Main St
Lowell, MI 49331

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Betten Baker Chrysler Dodge Jeep Ram of

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Our new Jeep

Reviewed by Jeffrey Houck from Lowell MichiganApril 01, 2023

I would say that overall it was a great experience for both me and my boyfriend as he is deaf Zachary was our sales representative and he was very patient and understanding with both of us and how does pick out a beautiful Jeep that my boyfriend Jeffrey just loves thank you Zack for your patience and understanding in our situation and helping us with a smooth transition he loves his Jeep

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your review, we are so glad that Jeffrey loves his Jeep! We appreciate your feedback about your experience with Zachary!

Overall Facilities 5

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

2.0 (out of 5)

Trade in rip off / did not honor advertised price

Reviewed by Nick from Middleville, MIDecember 28, 2022

First off, don't trust the sales reps, they will lie to you, but that goes for most places. I traded in a 13 subaru impreza WRX STI Limited for a 17 Toyota Tacoma. They offered really low, I haggled a bit, and the rep came back with a page saying they can buy them for $9k at auction and would sell it at $12k. I called the BS told them I got an offer at $13k, they said it needed new tires, I told them they were a year old, and finally got a little more but not what I actually wanted. Due to time constraints and an impending storm afoot, I could not sell it myself. Well, today in my browsing, I see my old Subaru posted for $21k...a lot more than the "We would only sell it for $12k". When you trade in a vehicle, do your research ahead of time, get many quotes, and don't settle on their offer, you can get thousands more else where. The truck I purchased was actually at a fair price, but they wouldn't honor the posted price in the windshield saying "that was a sale price from a couple days ago". I did get them down a little on price, but not to the sale price, but again, no time to shop around anymore, and pickings were slim for my vehicle expectations. Overall, I am mostly ashamed in myself for not holding my own and pushing for a fair trade in and making them honor the "sale" price, but they also are very miss leading. Also, catching them in a lie is VERY satisfying, so I highly recommend knowing ahead of time if your tires need to be replaced (get a measurement if you can), and get quotes at many places (CarMax usually offers the most).

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Rikcar

Reviewed by Rikh from Grand rapids Mi.December 26, 2019

Hassle free buying experience and I would recommend friends and family. They even gave me my first oil change for free, the new facility is very comfortable.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Betten Baker Chrysler Dodge Jeep Ram of

Here at Betten Baker Chrysler Dodge Jeep Ram we always strive to ensure that you enjoy the best car-shopping and dealership experience of your life. We make that possible by offering a vast collection of cars straightforward financing options and expert car care services. That's why it only makes sense to turn to us for everything related to Jeep Chrysler RAM and Dodge near Lowell Grand Rapids Grandville Kentwood and Wyoming MI.

Ready to buy? Get a price quote before visiting the dealership.

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