Schaefer & Bierlein Chrysler Dodge Jeep Ram Fiat in Frankenmuth including address, phone, dealer reviews, directions, a map, inventory and more

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1015 Weiss St
Frankenmuth, MI 48734

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Sales: 989-480-8901

Used Cars: 989-480-8895

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 2:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 12:00pm

Reviews of Schaefer & Bierlein Chrysler Dodge Jeep Ram Fiat

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

61 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Just modifying to close out open items

Reviewed by Rich From Bay City from Bay City MiNovember 03, 2021

April 29 2021 brought my truck in for service for the same small vibration while driving. S&B Technician couldn't find the problem that caused the vibration. I had also asked about a small chip I had found in the windshield. But in their report back to me it states “Take out drive shaft-body joints – fluids good no TSB or updates.” The problem is the mileage in (67952) was the same as mileage out (67952) in other word the truck had not been taking for a ride because of no mileage change likewise I don’t recall the driveshaft being removed on that day I wasn’t there long enough? Likewise when I asked for a print-out of my report on 11-2-21 regarding this visited S&B & Zurich decided to close out that claim while claiming: “Customer Never Contacted Zurich.” So they closed the claim #328436” According to Graig Bierlein 11-2-21 So however I had contact the man called Don The Glass Guy at ph# 577-0793, probably May 2 or 3, 2021. He repaired what he could but left some of it because the chip had been in Windshield so long it had gotten dirt into the crack and it couldn’t be removed! I expect the chip was there when we bought the truck and we just didn’t see it because in was far over to passenger side of truck near the bottom of windshield. Point of all of this information: It appears that S&B just changes the paper work to whatever they feel like!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I bought a used car from Schaefer & Bierlein Chrysler in...

Reviewed by jfsiiiJuly 12, 2021

I bought a used car from Schaefer & Bierlein Chrysler in July 2021. It was a good experience and they delivered the car nearly 200 miles.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your business and also for the perfect 5-Star review! Happy to read you had a positive experience working with us. We will deliver to you! :) Enjoy your Summer! We will be here when you need us at Schaefer & Bierlein....Where Service Sells Cars!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fantastic Experience!

Reviewed by Lee FAugust 13, 2020

I could not be more satisfied with my experience, vehicle purchase, and service! I previously worked in different managerial positions in the car business for about 13 years. I can honestly say that my experience @ Schaefer & Bierlein Chrysler was an experience that ALL the other dealerships SHOULD be striving for. If you want honesty, transparency, and to be treated well during your next automotive purchase or service---this is the place the want to go!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Schaefer & Bierlein Chrysler Dodge Jeep Ram Fiat

Let our friendly sales team find the new Chrysler Dodge RAM or Jeep model that will feel like it was built for you. Our Frankenmuth dealership offers all of the most popular models including the new Wrangler Liberty Patriot Charger Challenger Avenger Journey Nitro Ram 1500 300 200 and Town & Country. Test drive a Chrysler Dodge Ram and Jeep today by visiting Schaefer & Bierlein or call us at 888-456-1382.

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