Suburban Chrysler Dodge Jeep RAM of Farmington Hills in Farmington including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

38123 W 10 Mile Road
Farmington, MI 48335

Get Directions

Sales: 888-891-7952

Used Cars: 844-327-5938

Reviews of Suburban Chrysler Dodge Jeep RAM of Farmington Hills

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1598 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Robert Bell is one of the BEST salesmen I have ever dealt

Reviewed by Uncle petriJune 30, 2022

Robert Bell is one of the BEST salesmen I have ever dealt with on my Car purchase today. His honesty puts him right up there. We had one of the best experiences at this dealership. You should be proud to have him working for Suburban Chrysler. I would recommend him to any one who has ever had a bad experience to show them that there are good salesmen out there. He went above and beyond for us. Thank you!!!!!!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Petri! We're so happy we were able to help you out!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I purchased a new 2019 Dodge Grand Caravan from here.

Reviewed by Millyrich88June 28, 2022

I purchased a new 2019 Dodge Grand Caravan from here. Since the 1st month I have been having electrical issues with this van. I took it back up there and they said I "was turning the key too fast". Okay, whatever I still had issues after that. My a/c on the driver's side went out for almost 2 months. I took it back up there and they charged me $100 to check it out, then proceeded to tell me that the part that needed repair would cost $750. Now the vehicle won't start. My van doesn't even have 100,000 miles on it nor has it been 5 years since purchase, I take it to this specific location for regular oil changes. When I called this morning about my van not starting they voiced "You've only brought it up here twice in 2 years for oil changes". They have no record of checking the electrical issues within the first month, nor the a/c problems, nor the rest of my oil changes. Now I have to pay for my own tow for a vehicle that should have no issues. I do not recommend purchasing a new vehicle from here unless you want to be back in with issues.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Robert was truly fantastic while getting our new minivan.

Reviewed by Jrosedj1June 27, 2022

Robert was truly fantastic while getting our new minivan. He made the experience easy and I would recommend him to anyone looking for a new car!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top