Golling Chelsea Chrysler Dodge Jeep RAM in Chelsea including address, phone, dealer reviews, directions, a map, inventory and more

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1500 S Main St
Chelsea, MI 48118

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Sales: 734-385-4569

Used Cars: 734-385-4723

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Golling Chelsea Chrysler Dodge Jeep RAM

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

114 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

bought a used 2010 dodge journey r/t with 90,000 miles....

Reviewed by jkifeldkampOctober 27, 2021

bought a used 2010 dodge journey r/t with 90,000 miles. thought i was getting a decent first/safe first car for my 16 year old. got home decided to check the fluids even though it said it just had an oil change. the tip of the oil dip stick was was broke off and just shoved in, the rear diff was empty. after taking it to a mchanic to fix that he tells me the exhaust had been welded on by what looks like the skill level of a 12 year old and being held on by rust. but the sticker on the car says all is ok. nice people though just dont trust them.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a quality issue with my new Jeep Wrangler. First...

Reviewed by stbaskinApril 22, 2021

I had a quality issue with my new Jeep Wrangler. First oil change and the vehicle needed to be taken off the road. I was given another Wrangler to use while we waited for the back ordered part. Golling did a great job of keeping me informed as we waited 7 weeks for the part to appear. They made a bad situation palatable. Love a dealership that stands behind their product and takes care of their customer.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible mishandling of transaction paperwork

Reviewed by OB from IndianaApril 17, 2021

Golling staff has gone through the motions, but unfortunately they failed to get the proper paperwork completed in time (45 days from the sale). A vehicle delivered to me 45 days ago still cannot be registered because Golling failed to complete the paperwork and send either to me, or the Indiana BMV. I face fines and penalties with the BMV now, since the legally allowed 45 days has lapsed. They have mishandled this transaction in such a way that makes it seem like it is their first ever transaction. I would not recommend this dealership. ----- I really wanted to give 5 stars and if things improve, I'll improve my rating and review. Tom my sales guy was nice, genuine and overall good experience with him. They had the car we wanted and delivered it for free, so really high marks there. Unfortunately, paperwork got botched multiple ways. There were 2 rounds of revisions because the initial paperwork didn't match what we had verbally agreed upon. Then an error with regard to Indiana/Michigan taxes causing paperwork to be amended. Long story short, I have a payment due in 2 days, but no way to pay it because the lender has not received paperwork from the dealer (I've called the lender to confirm). So I'm looking forward to a late payment now being reported on my credit. I also have a limited amount of time to register the vehicle or I am fined by the state. Golling only provided a 10 day temp tag, and without further paperwork to register the vehicle I'm driving around illegally. I've reached out to the dealer with no response. Unfortunately this fits the stereotypical car dealership experience: Staff is super attentive until money is down and car is delivered. After that you're on your own. Again, I really wanted to give these guys 5 stars and I hope I still can.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Golling Chelsea Chrysler Dodge Jeep RAM

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire.

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