Fernelius Toyota Chrysler Dodge RAM in Cheboygan including address, phone, dealer reviews, directions, a map, inventory and more

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11283 N Straits Hwy
Cheboygan, MI 49721

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Sales: 888-337-6354

Used Cars: 888-337-6354

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 7:00pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Fernelius Toyota Chrysler Dodge RAM

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

42 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Don’t trade in your vehicles to this dealership

Reviewed by Lacy from AtlantaNovember 12, 2021

Brought in and traded my 2013 Chrysler white town and county touring, fully loaded everything worked inside and out. Very, very minimal repairs mechanicals if any. They only gave us just shy of $2,000 dollars then they turned around and are Selling it for over $10,000!! I don’t recommend trading in any of your vehicles at this dealership. Not honest. Considering the fact we turned around and bought a $36,000 Jeep from them!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 2

Customer Service 3

Buying Process 2

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Both Fernilius dealerships are A-1 in my book!!!

Reviewed by Bob from Petoskey MichiganOctober 21, 2021

Lenny did a fantastic job from the day we ordered it. He kept me updated almost weekly on the progress of my ordered vehicle and was able to have it prepped and delivered within a couple of hours after it was dropped off from the transport!!!!Lenny is an extremely knowledgeable sales person! Also the young lady that took care of the paperwork made quick work of the documents explaining each and everyone in detail. I had a GREAT experience at Fernilius!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Exceptional

Reviewed by Anne Stanard from Carp Lake, MIOctober 06, 2021

Sally was the best!!!!!! She listened to me, was professional, knew all about the cars and paperwork details, was sensitive to my masking and Covid safety concerns, and was an overall pleasure to work with! Toyota’s have such a good reputation and I look forward to driving my car. I now feel like I have a new friend, too!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Fernelius Toyota Chrysler Dodge RAM

When you shop and visit Fernelius Toyota you become a member of our family and that includes enjoying family pricing and family care! Our modern dealership and service center is equipped with many comforts and conveniences that make any visit enjoyable. When you stop by our showroom new and used car lots or service and parts departments enjoy free Wi-Fi access and snacks and refreshments from our customer lounge and caf. We are a pet-friendly dealership and we cater to families with our dedicated play area for children while you shop or service with us. So stop by and become a member of the Fernelius Toyota family today!

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