Henkel Chrysler Dodge Jeep Ram in Battle Creek including address, phone, dealer reviews, directions, a map, inventory and more

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1275 W Dickman Rd
Battle Creek, MI 49037

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Sales: 269-841-4477

Used Cars: 269-841-4203

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Henkel Chrysler Dodge Jeep Ram

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

115 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best Dealership for trading in your vehicle

Reviewed by Rod N from Paw Paw miApril 07, 2022

Three years ago I bought my Jeep from Bill Been, at Hinkle auto sales. I decided it was time for a new vehicle. I went to other dealerships and no one came close to the offer they made me to buy my jeep. I was shocked and very pleased with the offer

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Logan is a super star

Reviewed by ChrisF. from Greer ,SC. February 28, 2022

I bought a car online from Logan . He did a outstanding job representing me in the buying process . He did a detailed video of the condition of the car including the running of the car . He follow-thru with all paperwork and made sure the car was loaded by the shipper . Logan is the reason I made the purchase and I am a satisfied customer .

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Henkel Jeep ChryslerBattle Creek, MIVery dissatisfied...

Reviewed by copperhead1861April 12, 2021

Henkel Jeep Chrysler Battle Creek, MI Very dissatisfied with current Service Department. The wife attempted to schedule an appointment for her 2015 Grand Cherokee relating to the air bag warning light, as well as an oil change. Henkel Service advised that they were too busy to address the air bag issue and said it would be at least A MONTH! They did however, schedule the oil change! On 12 April 2021 she took the vehicle in for the scheduled oil change and again asked about why the delay for a safety issue (air bag light). She was again advised that their Service Department was fully booked with general service requests. I would hope that a safety related problem might take precedence over their multitude of general repair appointments, but alas, they don’t seem to agree. And yes, our vehicles were obtained from Henkel. As an aside, we contacted Cole Chrysler Jeep in Marshall, Michigan and had the appointment scheduled for three days from today! Mike Battle Creek, MI

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Henkel Chrysler Dodge Jeep Ram

Established in the 1960's Henkel Chrysler Jeep Dodge Ram has grown to become a premier auto dealer in the Midwest region. Throughout our tenure we have strived to include the best possible customer service with top-notch repair/maintenance work and comprehensive new and used car truck minivan and SUV inventories.

We offer a state-of-the-art showroom Parts & Service Centers and Finance Department. Whether you are in need of a new Chrysler automobile or parts / service for your current vehicle Henkel Chrysler Jeep Dodge of Battle Creek is here to assist you with any of your automotive needs!

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