Bertera Chrysler Jeep Dodge RAM in West Springfield including address, phone, dealer reviews, directions, a map, inventory and more

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539 Riverdale St
West Springfield, MA 01089

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Sales: 866-983-8663

Used Cars: 866-983-9099

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Bertera Chrysler Jeep Dodge RAM

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

610 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great work

Reviewed by Keith from Feeding Hills November 18, 2021

I had a very smooth car buying experience with the help of my salesman Carlos Torres he is the best I’ve ever dealt with buying a car he did everything he could to get me in the vehicle I wanted. After 4 days of talking And negotiations they did everything to make it possible for me to get in what I wanted. I am going to refer this dealership to who ever I know.Carlos was very easy to work with he s is the best I have worked with ever in all of my trips of car buying

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Awesome smooth service and an absolute joy to purchase a...

Reviewed by Joe.russellOctober 09, 2021

Awesome smooth service and an absolute joy to purchase a vehicle I recommend Ernesto as a sales person.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the 5-star rating!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

First time buyer, nissan sentra, very technical!!!

Reviewed by Courtney Ousley from Springfield, MaSeptember 20, 2021

My sales representative was Earnesto, he was extremely kind and patient with me through this whole buying process of my new vehicle. Earnesto found the right car for me which suits mypersonality. I look forward to more experiences with Bertera Dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're happy to hear you had such a positive experience with our team! Thank you so much for your feedback.

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

About Bertera Chrysler Jeep Dodge RAM

Our Sales Department is open 7 days a week.
Free shuttle service while your vehicle is being serviced.
Loaners and Rentals available.
One of the largest new and pre-owned inventories in the area!
Guaranteed lowest prices on all brand new in-stock inventory
Lowest Interest rate financing options for all credit situations
Premium select pre-owned vehicles for sale at heavily discounted prices

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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