539 Riverdale St
West Springfield, MA 01089

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Sales: 413-788-1134

Used Cars: 413-788-1134

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:30pm
Tue 9:00am – 6:30pm
Wed 9:00am – 6:30pm
Thu 9:00am – 6:30pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Bertera Chrysler Jeep Dodge RAM

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The sales man, was very professional.

Reviewed by Laplante from MaApril 28, 2025

The sales man, was very professional. All in uniform and all was very impressed. He did a great job making the experience pleasant. Just could not make a deal I could afford.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

Slimeball tactics.

Reviewed by John from West Springfield MAOctober 10, 2024

Slimeball tactics. Bait and switch, actual price of vehicle 6k over what the sticker says...these guys are clowns. There service department has several police reports files for stealing parts off of people's jeeps and replacing them with broken garbage then challenges you to take them to court. Sleazy, greedy and unprofessional.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

Do yourself a favor and stay away.

Reviewed by Bruce from Belchertown,maMarch 11, 2024

Do yourself a favor and stay away. The service department is the worst I have ever been to. You will get your vehicle back worse than when you brought it and they will not help you.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Quality of Repair N/A

Maximum rating = 5

About Bertera Chrysler Jeep Dodge RAM

Our Sales Department is open 6 days a week.
Free shuttle service while your vehicle is being serviced.
Loaners and Rentals available.
One of the largest new and pre-owned inventories in the area!
Guaranteed lowest prices on all brand new in-stock inventory
Lowest Interest rate financing options for all credit situations
Premium select pre-owned vehicles for sale at heavily discounted prices

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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