539 Riverdale St
West Springfield, MA 01089

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Sales: 866-997-2341

Used Cars: 866-997-2341

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Bertera Chrysler Jeep Dodge RAM

Overall Rating:

3.7 (out of 5)

88% recommend this dealer

618 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do yourself a favor and stay away.

Reviewed by Bruce from Belchertown,maMarch 11, 2024

Do yourself a favor and stay away. The service department is the worst I have ever been to. You will get your vehicle back worse than when you brought it and they will not help you.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Stay away!

Reviewed by Bjenks145March 09, 2024

Stay away!! Save yourself the hassle. You will regret it. The service department is the worst I have ever been to. They will screw your vehicle up.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

worst experience i have ever had they straight out lied

Reviewed by justin.laclair42September 28, 2023

worst experience i have ever had they straight out lied about several things, they say anything you want to hear to make a deal happen and not follow thru the process took several days of going back and forth i would never recommend anybody to do any sort of business with this dealership

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Bertera Chrysler Jeep Dodge RAM

Our Sales Department is open 7 days a week.
Free shuttle service while your vehicle is being serviced.
Loaners and Rentals available.
One of the largest new and pre-owned inventories in the area!
Guaranteed lowest prices on all brand new in-stock inventory
Lowest Interest rate financing options for all credit situations
Premium select pre-owned vehicles for sale at heavily discounted prices

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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