Imperial Chrysler Dodge Jeep RAM

I recently purchased a used Alfa Romeo from this dealership. Overall, I had a very positive experience. My salesperson, Ach Mariane, was very professional and knowledgeable about the process. There was an outstanding recall on the vehicle which the dealer took car of. The dealership had a great selection of cars. The car was delivered as expected. I would highly recommend this dealership!

Update: After I posted my review, Matt the sales manager called me. Said he had to get permission to resolve these issues. That was December 20th(today is the 29th) I've been patient, but that was 9 days ago. What is going on? Absolutely the worst buying experience I have ever had. Still waiting to hear back from them. It's pretty bad they haven't tried to make things right. I work in the industry and know how things are supposed to work- this isn't it!

I have purchased three trucks there now. The first two experiences were great, that's why I've been a repeat customer even though I live quite far away. Different sales experience this time. They let everything fall through the cracks. Truck failed inspection because they didn't check it prior. Another salesman stole the driver floor mat out of my truck along with the foam cup holder inserts out of the front doors. My salesperson then took a floor mat from a different truck, but it has a hump and is deformed making my left foot want to slide under the brake pedal-not sure why the salesperson thought that was acceptable, i want a new properly fitting floor mat that matches like it had when I test drove it. I paid for undercoating to be done, salesperson "confirmed" it was done and the truck was ready to pick up. I was under the truck the next day and there wasn't one ounce of undercoating, they took my money for a service they didn't give me and lied and said it was done, they didn't even bother to clean the undercarriage, never mind applying the undercoating. Still waiting for resolutions for these issues. Would like to hear back from Matt. Now I will have to make multiple trips back and leave the truck there so they can clean it and apply the undercoationg. It was made very clear that I live far away and wanted it all done before I picked up, salesperson lied about it being done and now I have to go back and forth multiple times. No respect for my time whatsoever.