Planet Chrysler Jeep Dodge RAM in Franklin including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

400 E Central St
Franklin, MA 02038

Get Directions

Sales: 508-570-4936

Used Cars: 508-570-2481

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Planet Chrysler Jeep Dodge RAM

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

209 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Even in a tough car market Planet Franklin worked to earn

Reviewed by PattySueApril 26, 2022

Even in a tough car market Planet Franklin worked to earn my business. No games and great service from Harvey and Tiffany. Thank you

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you, PattySue, for your five-star review and for recognizing Tiffany and Harvey. It is a tough market right now, but we do our best to show our customers how much we value them! Best regards, John Morrill, President

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Contacted your dealership over a week ago about a vehicle

Reviewed by Adman43536April 25, 2022

Contacted your dealership over a week ago about a vehicle and still have not gotten a response. Seems pretty apparent that you don’t want to sell a vehicle and and not customer oriented.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Adam, According to our records, we received a lead from you on April 16 at 2:52 pm. We responded at 3:05. Since then we have followed up three times on April 18th, 21st, and 24th. Perhaps our emails are in your spam folder? It's always good to provide a phone number too, to ensure that we can get in touch. Sorry you didn't receive our emails. Please get in touch with us for help on the vehicle you inquired about. Regards, John Morrill, President

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Thank you Planet Jeep !

Reviewed by Alli from Canton, MADecember 30, 2021

Easy and fun is the best way to describe my experience at Planet Jeep Franklin. From my first email to Harvey and from my delivery with Tiffany everything was perfect. Love my new Wrangler too.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Planet Chrysler Jeep Dodge RAM

No polyester at Planet!
It is nearly impossible to become a Purchase Partner at Planet if you previously worked in the car business. (If the benefits to you of this approach are not obvious you haven't been to a typical dealership lately!) We find educated professionals and then teach them our ethical way of selling cars. And they just won't leave!

We offer an experience unlike the disappointments you've had at the typical dealership. Upfront pricing and no deceptive advertising. No tricks or games. Our friendly professionals will show you the great life on our Planet!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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