Fitzgerald Chrysler Jeep Dodge RAM Lexington Park in Lexington Park including address, phone, dealer reviews, directions, a map, inventory and more

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22231 Three Notch Rd
Lexington Park, MD 20653

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Sales: 301-880-4837

Used Cars: 301-880-4467

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Fitzgerald Chrysler Jeep Dodge RAM Lexington Park

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

445 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amii did a fantastic job finding just the right truck for...

Reviewed by RobAmosNovember 05, 2021

Amii did a fantastic job finding just the right truck for me and making the trade-in process very easy! I'd definitely go to her again and recommend her!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I searched and searched to find the right car. I found it...

Reviewed by cjsimmons269October 23, 2021

I searched and searched to find the right car. I found it here. I went through the process of discussing down payment, what my monthly payments would be. I scheduled an appointment to come pick it up in 2 days but instead they sold it out from under me. When I told the internet Sales Manager, his response was simply “yea, sorry about that”. This shows the lack of customer service and that the sale is more important. It makes me wonder how you are treated if you return with a problem.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We apologize for you missing out on the car that you wanted. With today's online marketing, combined with the lighter inventories, vehicles are selling faster than ever. We do our best to inform our customers in a timely manner when the vehicle they were considering sells, so they can make alternate plans. In your case, you asked about a car on 10/18, in the early evening. By the morning of 10/19 we had already notified you that the vehicle sold. Sincerely, The Management Team at Fitzgerald Auto Mall of Lexington Park

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Highly recommend DeAudre Travers and the team @...

Reviewed by D. Cahill-ClarkJune 14, 2021

Highly recommend DeAudre Travers and the team @ Fitzgerald! DeAudre was honest, trustworthy, efficient, responsive, knowledgeable and friendly. If I could give this guy 10 stars I would!! He went above and beyond to help us find the perfect SUV to fit our needs and worked hard to help get a car driven down for a test drive. We can’t thank him enough for helping make the process so smooth. Many thanks— we’ll be back & certainly recommend you to everyone we know!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Fitzgerald Chrysler Jeep Dodge RAM Lexington Park

The FitzWay is a term developed by Fitzgerald Auto Mall that defines our
business philosophy and acts as a guideline for the way we treat our
customers. It's a part of our unique way of doing business that has helped
differentiate us from other auto dealers. We created the FitzWay philosophy
by listening to our customer's comments over the years both good and bad.
Customers have told us is it's important to treat them with honesty and
respect and to deal in good faith. Our customers also want to receive a
high level of attentive customer service at every level of our operation.
This is what we strive to do every day for every customer.

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