Dodge, Jeep and Chrysler
New Car Dealership in Jarrettsville, MD
Overall Rating
4.3/5
Read dealer reviews
Keene Automotive is a family-owned and operated business that has evolved with the times, establishing a loyal clientele and referral network by delivering quality sales and service to the Baltimore Metropolitan community since 1946, with Keene Motors.
Keene's sales, service, parts, and body shop have been awarded the top honor by Chrysler Motors as a 5 star dealership for the past 27 years running. This award is based on the responses received from our customers on their satisfaction they have received from the entire staff at Keene.
Need service for your new Dodge or Jeep?
Keene Dodge Chrysler Jeep's Dodge-trained mechanics can help.
Keene Dodge Chrysler Jeep Reviews
Overall Rating
4.3/5
81 out of 99 people recommended this dealer
new purchase
Reviewed by ram heritagerich
in Cleveland OH
January 13, 2021
Not worth driving 2 states to buy the vehicle they would not trade out to other dealers. 2 states away and not even sent off with full tank of gas
Don't take the bait: the price will be a surprise
Reviewed by Steven W
in Baltimore
April 04, 2019
Keene is a long drive from almost anywhere, so be careful: you may see an advertised price attractive enough to make you willing to make that drive, but then you will find that their real price is not even close.
The Federal Trade Commission takes a dim view of such tactics: "In its continuing crackdown on deceptive car ads, the FTC recently settled cases against two car dealers from Maryland [though not involving Keene] and Ohio. The dealers falsely advertised the cost or available discounts for their vehicles by: advertising discounts and prices that were not generally available to consumers, or misrepresenting that vehicles were available at a specific dealer discount when, in fact, the discounts were only available for particular versions of the vehicles, often one of the more expensive versions."
If you point out that such tactics aren't kosher to Keene's sales staff, they will argue with you. The advertised price was put forth in error by another party, and/or it relates to rebates that may not be available to all buyers, and/or "it's just advertising."
But the bottom line is that if you can't trust a dealer's ads, you might not be able to trust anything else, either -- so I recommend staying away.
Pathetic and Not Willing to Deal
Reviewed by Art of the Deal
in Deale, MD
January 25, 2019
Don't shop here unless you're willing to pay the advertised price without any breaks. I understand that the web has changed the way folks shop and dealers better put a good price out there to get folks in. I also understand that you're in business to make a profit but don't insult the buyer by telling them you're going to lose money if you drop the price $100. I can see what you gave for the trade-in on that vehicle and it's $3K to $4k below what you're asking me to pay. Then pair me with a sales "kid" who couldn't type a literate email to save his life!! What a joke it was dealing with these "sales" guys. I am so glad I didn't give in. Found a better deal elsewhere and bought without dealing with these jokers.