13500 Winchester Rd SW
Cumberland, MD 21502

Get Directions

Sales: 877-228-7408

Used Cars: 866-415-4627

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Timbrook Chrysler Dodge Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Dealership to purchase you new vehicle

Reviewed by Dan Nightingale from Fort Ashby WVMay 09, 2022

Very professional sales, fiscal and service dealership. Purchase new 2022 Dodge RAM could not have asked for more friendly and helpful service from the Timbrook Team. I would not hesitate to purchase again from Floyd or anyone else on this team. Great people. Dan Nightingale

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

What Customer Service?

Reviewed by DaGrinchJune 04, 2016

Bought a used Jeep Liberty from an individual and it came with only one key. I bought a blank key from an outside source and had my son go to Bender's to have the key cut and programmed. They wouldn't touch it because it wasn't a MOPAR key. I knew I was risking the blank to be bad - what difference does it make to them? They were going to be paid for their time and effort. Nope, wouldn't touch it. This would have been the perfect opportunity for this dealership to establish a good rapport - never know, I might need parts for the used Liberty and with a good experience, there's always the possibility I'd be back. They don't have to worry about it now.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Timbrook Chrysler Dodge Jeep RAM

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top