Don Franklin Chrysler Jeep Dodge RAM Fiat Somerset in Somerset including address, phone, dealer reviews, directions, a map, inventory and more

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1147 S Highway 27
Somerset, KY 42501

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Sales: 606-687-3791

Used Cars: 606-687-5111

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:30am – 5:30pm
Tue 8:30am – 5:30pm
Wed 8:30am – 5:30pm
Thu 8:30am – 5:30pm
Fri 8:30am – 5:30pm
Sat 8:30am – 3:00pm

Reviews of Don Franklin Chrysler Jeep Dodge RAM Fiat Somerset

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

521 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Lies lies lies

Reviewed by Joel from ArkansasMay 11, 2021

Bait and switch. Called about a truck that was advertised on their website donfranklin.com. They told me it was only allowed for government purchase. And it was a mistake from cars.com. I said but I see this right now on ur web site. They said oh that’s not our website that’s our parent company. Our local dealership web site doesn’t list that and we can’t control what’s on our parent company site. I said aren’t u a donfranklin dealship. Yes. But that didn’t seem to matter. I think advertising laws don’t matter to them either. Someone should contact an attorney and sue them. I hope they try to rebut this review it will be a total joke. Don’t have a leg to stand on. Advertise something falsely and this is the reviews u get. There is a reason their ranking is 2 of 5.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

SCAM. BAIT AND SWITCH

Reviewed by smallFarmer765 from Richmond, INMarch 24, 2021

Like many other reviews have said, if you see a good deal for this dealership it's not legitimate. "Government price only" I asked why that couldn't be listed in the description. They said they didn't know. I'll just stick to buying cars from craigslist people with cash. At least their offers are honored.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

What a joke!

Reviewed by Shawn from Union, KYMarch 02, 2021

Everyone, thanks for the honest reviews. They saved me lots of time. I called, rather than actually driving there. Glad I did, as the vehicle was for “government” purchase only. What a joke.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Don Franklin Chrysler Jeep Dodge RAM Fiat Somerset

At our Don Franklin Somerset dealership serving Lexington drivers we proudly provide customers vehicles from Chrysler Dodge Jeep Ram Fiat & Nissan brands. If you're looking for a new car near Lexington then look no further than Don Franklin Somerset.

At our Chrysler Dodge Jeep & Nissan dealership in Somerset we have every new Chrysler Dodge Jeep Ram Fiat & Nissan model just for you.

Ready to buy? Get a price quote before visiting the dealership.

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