Shelbyville Chrysler Products in Shelbyville including address, phone, dealer reviews, directions, a map, inventory and more

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2121 Midland Trail
Shelbyville, KY 40065

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Sales: 502-437-3477

Used Cars: 502-437-3474

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00am
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Shelbyville Chrysler Products

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

239 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Just wanted to take a moment to really give a shout out...

Reviewed by Bridgett DNovember 09, 2021

Just wanted to take a moment to really give a shout out to Shelbyville Chrysler Dodge and Ram! I came in yesterday really set on a jeep renegade, and they made it happen for me! Kayce Page was who really took care of me, and was so incredibly patient with me despite how indecisive I am and all the questions I asked. 😅 I was never made to feel pressured, they never used pushy sales tactics, and they definitely made a lasting impression. From the moment I reached out they made me feel comfortable and like I was a "real person" not just an other sell to be made. Not to mention their selection of inventory was impressive, especially for the current car buying market! Love my new Jeep Renegade "Luci" and will be back when Im ready to buy my Wrangler too 🥰 If you're in the market for a new or used car, I highly recommend Shelbyville Chrysler Dodge Jeep Ram

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The only reason to provide a 1 star review is due to the...

Reviewed by kbarnett3129October 09, 2021

The only reason to provide a 1 star review is due to the fact that there is not a 0 star review. Look online at their "New" inventory, but buyer beware that they will add a dealer "markup" of roughly 10% in my case anyways to the MSRP just to pocket more but yet still call it MSRP. That's just for starters. Per their salesman, they are a Kelly Blue Book value dealer. Their online calculator valued my trade in "Good Condition" at $52,331, yet they wanted to only offer $43,000 which is less than in "Poor" condition. Needless to say the $15,000 swing in price when combing both above conditions was enough to walk away and go somewhere else as no other dealership works in that method. Find another place to spend your money since they only care about making all they can. *Note the payoff on trade was $20,000 making the equity $32,331.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Highly Misleading Online Pricing

Reviewed by HKC from Lebanon, ILSeptember 04, 2021

They showed a price of a RAM 1500 truck online at 39K. When I called them, I eventually got to what I assume was a senior salesperson and he very bluntly told me something to the effect of here's the deal, we have low stock so the price is going to be 51K. That's not ok.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Shelbyville Chrysler Products

Full line Chrysler Jeep Dodge Ram Dealership. Located on US 60 in Shelbyville Ky off I64 at exit 32. Just 15 minutes from the Snyder Freeway and 5 minutes from the outlet mall serving eastern Jefferson County as well as Shelby Franklin Oldham and Spencer Counties.

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