4520 Shelbyvile Rd
Louisville, KY 40222
Sales: 502-895-4520
Used Cars: 502-895-4520
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Louisville, KY that carry Chrysler
Overall Rating:
4.6 (out of 5)
94% recommend this dealer
1126 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Disappointed with their character.
Disappointed with their character. We purchased a vehicle from Oxmoor Jeep Dodge Chrysler 49 days ago. It came with a “3,000 mile or 3-month” warranty — whichever came first. After just two weeks of owning the car, the check engine light came on and the auto start/stop began malfunctioning. We immediately notified the dealership, but we were unable to secure a service appointment until about a month later at our local certified service center. When scheduling the appointment, we explicitly mentioned that we were getting close to the mileage limit on the warranty and were assured it would be taken care of since the issue was reported well within the coverage period. However, when the appointment finally arrived, the car was roughly 100 miles over the 3,000-mile limit — and at that point the dealership refused to honor the warranty, despite the fact that we had documented the problem and scheduled service far earlier. Extremely disappointed that a warranty is treated as meaningless when the customer does everything right — reports the issue early, schedules ahead, and relies on the dealership’s assurance. We expected better accountability and customer service.
Dealer Response
Thank you for sharing your feedback. We’re sorry to hear about the difficulty you experienced with your warranty and understand how frustrating this situation has been. This is not the level of clarity or support we aim to provide. We appreciate you bringing this to our attention and will review this with our team. If you’d like to discuss the matter further, we’re here to help. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com
Maximum rating = 5
They made sure I knew everything about the car I bought
They made sure I knew everything about the car I bought before I left the lot. Everyone was very nice an helpful. Would recommend them for your next car.
Dealer Response
Thank you for your feedback. We’re glad to hear our team was helpful and made sure you felt confident with your new vehicle. We appreciate your recommendation and look forward to assisting you again.
Maximum rating = 5
Alex was great!
Alex was great! He made the experience purchasing a new car fast and pleasurable. I would recommend buying your next car at Oxmoor dealership. Friendly atmosphere.
Dealer Response
Thank you for the kind words, Susan! We’re so glad to hear Alex made your car-buying experience fast and enjoyable. We appreciate your recommendation and are happy you enjoyed the friendly atmosphere!
Maximum rating = 5
Since opening our doors for business, we have kept a firm commitment to providing exceptional customer service to every guest that enters our dealership. We offer a huge selection of quality vehicles and we go the extra mile to make sure your car buying experience is as quick and hassle-free as possible! Each vehicle we offer is competitively priced in the market and has passed a comprehensive mechanical and safety inspection. You can trust that Oxmoor CDJR will get you into the car or truck you choose with professionalism and attention to your needs. Let us be your #1 choice for all Chrysler Dodge Jeep Ram services in Kentucky! Are you interested in used cars or trucks in Louisville? Oxmoor CDJR has over 500 used cars in stock, many of them Certified Used Cars that come with the added protection of extended warranties from Chrysler. We also have one of the largest sections of New Jeep in Louisville, not to mention your RAM Truck headquarters! Maybe you want a state of the art Chrysler, or supercharged Dodge model Dodge— we have it. We are conveniently located in the heart of St. Matthews on Shelbyville Road. If you are in need of Service for your Chrysler Dodge Jeep or RAM, stop in to our convenient location, we have free WiFi, comfortable surroundings if you wish to wait, our free shuttle service to get you home or to work– and back! Our factory Certified Technicians have the experience to maintain and repair your Chrysler Dodge Jeep RAM, whether it is a simple oil change and tire rotation, to major warranty, recall or repair, we have you covered! Oxmoor Chrysler is the largest volume Chrysler Dodge Jeep RAM dealership in the State of Kentucky for the year of 2016! Oxmoor CDJR is the location for all of your New, Used, Certified Used, Sales, Service and Parts needs.
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