Jeff Wyler Ft. Thomas

Dishonest dealership, terrible business practices!! called to see an advertised truck on Feb 5. Doug Lambert answered my call and said he would have it ready to show, then called me back 15 minutes later and said it wasn't there, claimed it was out for detail. I told him to call me when it was back. Truck was listed for 42,900. On Monday price of truck went up 4k. I sent a text to doug to see if it was back and ask about the price change. He said he "was not aware of that". I waited multiple more days and all communication was initiated by me, not the salesperson. In the meantime the price changed almost daily, was over 48k at one point. Finally answered my message on Feb 15th and said the truck was back. Told him my concerns about the price going up so much and was told the price changed after it went through service. I told him I knew this was not true because carfax showed it being serviced on Jan 25th, well before our first contact. He said the price was 45,900 and that they would not make good on the price even though I was on my way to look at the truck when listed for 42,900. Will NOT even consider shopping here ever again. POOR business practices!

The salesmen was very nice, however, the sales manager refused to sell the Jeep for anything except the sticker price. I feel this is unfair. Additionally, the offer for my card was 2k less than the other dealer. I found a keep dealer in ky that had the same jeep for 5k off sticker. 5k is a lot of money to me.

i bought a warranty with a used car i got from them and i wanted 5 years from the day i bought it, They made it sound like it was five years or 100,000 miles . That didn't happen i only got 3 years check your paper work they are very sneaky about it in and out is they motto.