Jeff Wyler Ft. Thomas in Fort Thomas including address, phone, dealer reviews, directions, a map, inventory and more

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100 Alexandria Pike
Fort Thomas, KY 41075

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Sales: 859-757-4768

Used Cars: 859-757-4784

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 5:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Jeff Wyler Ft. Thomas

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

921 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Dishonest dealership, terrible business practices!

Reviewed by KENNETH.SFebruary 23, 2022

Dishonest dealership, terrible business practices!! called to see an advertised truck on Feb 5. Doug Lambert answered my call and said he would have it ready to show, then called me back 15 minutes later and said it wasn't there, claimed it was out for detail. I told him to call me when it was back. Truck was listed for 42,900. On Monday price of truck went up 4k. I sent a text to doug to see if it was back and ask about the price change. He said he "was not aware of that". I waited multiple more days and all communication was initiated by me, not the salesperson. In the meantime the price changed almost daily, was over 48k at one point. Finally answered my message on Feb 15th and said the truck was back. Told him my concerns about the price going up so much and was told the price changed after it went through service. I told him I knew this was not true because carfax showed it being serviced on Jan 25th, well before our first contact. He said the price was 45,900 and that they would not make good on the price even though I was on my way to look at the truck when listed for 42,900. Will NOT even consider shopping here ever again. POOR business practices!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The salesmen was very nice, however, the sales manager...

Reviewed by Davidbussa63October 01, 2021

The salesmen was very nice, however, the sales manager refused to sell the Jeep for anything except the sticker price. I feel this is unfair. Additionally, the offer for my card was 2k less than the other dealer. I found a keep dealer in ky that had the same jeep for 5k off sticker. 5k is a lot of money to me.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 3

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

warranty issues

Reviewed by Ray from kyApril 19, 2021

i bought a warranty with a used car i got from them and i wanted 5 years from the day i bought it, They made it sound like it was five years or 100,000 miles . That didn't happen i only got 3 years check your paper work they are very sneaky about it in and out is they motto.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jeff Wyler Ft. Thomas

Jeff Wyler Fairfield is your premiere dealer. We sell new cars trucks SUVs and vans and we also sell used cars and used trucks including Certified Preowned vehicles.

Our service department features certified technicians who use modern equipment and diagnostic tools to fix or repair your auto. We use genuine OEM parts and accessories which are also for sale at our onsite store.

In an accident or fender-bender? Our body shop provides free estimates.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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