Shottenkirk Superstore in West Burlington including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

309 South Gear Avenue
West Burlington, IA 52655

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Sales: 319-671-5033

Used Cars: 888-827-7002

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Shottenkirk Superstore

Overall Rating:

4.2 (out of 5)

79% recommend this dealer

76 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Beware of scam dealership

Reviewed by Amethyst from Vinton,IowaNovember 20, 2021

Your dealership is not worth a xxxx even if people will pay me money to buy in this store I will never say go back there ever!!!because this store is really a scam they promise you but won’t fulfill it. They talk too much to allure you know buying the unit but they hide a whole lot of stuff especially the condition of the unit. Pleeeeessssseeeeeee don’t waste your money in this store not worth a xxxx there are many store that sells cars used and new just don’t buy from this store. Really had a bad experience with this store. Bought a pick up with no title imagine that, not only that if your try to get in touch with them either they are not in the office, or they will dodge your call they will tell you everything just to get your money plus the people (they lie a lot)so whoever is the owner of this store do something with your (employees and salespeople) before you will be loosing customers. I’m just concern for other people that this company would fool.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.8 (out of 5)

Horrible experience! Not one promise has been kept....

Reviewed by Jruther23June 09, 2021

Horrible experience! Not one promise has been kept. Absolutely will not EVER buy again from them!! Bought truck over a week ago and have only drove it 4 days, been back in their service department since then. Don't have the time or the words to describe how disappointed I was/am with them. The worst part is that they know and admitted to their broken promise(s) and basically just said "sorry"! Again, will not be a returning customer and will let anyone and everyone know how I was dealt with. Would give zero star rating, but not an option.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Dealership

Reviewed by Edward Schlue from Dabenport, IowaApril 30, 2021

Best car buying experience I ever had. Montel gave me an out the door price and true to his word that was the price I got when I showed up at the dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Edward, we are very happy to have provided you with such a positive experience! We hope you continue to choose Shottenkirk Ford Lincoln for all your vehicle needs! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Shottenkirk Superstore

Stop by and visit us today at Shottenkirk Superstore in West Burlington also serving Burlington Mt Pleasant Fort Madison and Davenport. Our Dealership has a broad selection of new and used vehicles! When it comes to our customers we are dedicated to providing an excellent customer experience. We are glad to be a leading auto dealer in our community and as such are committed to providing our customers with quality service.

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